Question about Brother IntelliFAX 5750e Laser Fax
We have multiple faxes in our facility that produce the above error message when trying to submit faxes and we are also unable to receive faxes. I tried using a phone to test the connection and the line worked, but I was thinking there may be some static issues that could cause this problem. Does anyone have a suggestion for troubleshooting?
You can adjust the Compatibility mode. This adjusts the sensitivity of the machine to interference on the phone line by lowering the transmission speed:
a. Press Menu, 2 (Fax), 0 (Miscellaneous), 1 (Compatibility)
b. Press Up or Down arrow to select "Basic"
c. Press OK.
d. Press Stop/Exit.
e. Try resending the fax.
If the problem continues we recommend you try the unit on another line at the current location or another location. Always restart your machines after you made changes, that way you will see the results.
Posted on Oct 20, 2009
If you hear static you need the phone company to check it out. This will cause problems receiving and sending faxes. Lawrence
Posted on Feb 27, 2008
The out of memory condition is reached due to not being able to send faxes from memory. Have the phone company check the lines, but 1st make sure there is nothing hooked into the phone lines such as burglar alarms that canintroduce noise and static.
Posted on Feb 27, 2008
This sounds stupid but....make sure the phone line is set up in the right input.
the phone worked on mine but i got the error "NG POOR LINE QUALITY / OUT OF MEMORY". switched the phone line input(from the telephone) and the phone cord output and it works fine now
Posted on Jun 09, 2008
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Posted on Jan 02, 2017
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