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I am unable to cancel a waiting docment that i do not want to print

Lexmark Z640.
I have turned off the computer and printer but the docment is still ther

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  • Henru Mentz
    Henru Mentz May 11, 2010

    another way in xp is via cmd


    1. Windows button + r (or start>run) > type cmd (to open the command console

    2. @ prompt type net stop spooler

    3. wait for command to be processed

    4. @ prompt type net start spooler
    Windows Print Spooler service is now cleared

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Assuming you're using Windows XP, what probably happened is the print job got hung up in the Print Spooler. To clear that, go to your Control Panel and then to Administrative Tools. Bring up Services. From that point, scroll down the list to Print Spooler and choose the STOP function (little black square box). If you happen to refresh your printers list, it'll show no installed printers. Count to ten and then START the Print Spooler service (the little black triangle). That should clear out any hanging print jobs.

Posted on Mar 01, 2008

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I shut my computer down unpluged the printer from the back of the computer then put it all back went to look on the computer to check that I had the right printer on the computer that is how I fixed it.

Posted on Feb 28, 2008

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