Question about Brother HL 5140 Laser Printer

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No ink on paper after printing

I have just inherited two 5140 and the first one works perfectly. When trying to do a test print with the second printer i manually feed the paper which it takes through the printer but nothing is on the page when it has finished it then appears to want a second sheet which when I manually feed it feeds it through the printer most of the way (Jams when sticking half way out) - again there is nothing on this page apart from a bit of a mark from a roller.


The first printer (the one that works) has Brother toner and the second printer has toner with an IMPEGA label on (presumably an OEM?) I have tried the Brother toner in the second printer but this does not make any difference.

I would be very grateful if anyone has any suggestions.

Thanks a lot. Jane

Posted by on

  • shortietutu Feb 28, 2008

    my paper comes outof the printer with nothing on it when i press print,

    i just brought a new cartridge so thats not the problem

    printer model is HL2040 any ideas would darely help me

    thanks shirley

  • 0V3CHKiN Mar 11, 2008

    I have the same issue. I thought the drum had gone out, so I replaced the drum AND toner with a new one (drum 510 and toner 570). I get some text at the top like it tried to print, but it just prints nothing on the pages.

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1. Turn the printer off and open the access cover.
2. Look for any obstructions in the paper path and remove them if necessary. (It is possible to move the carrier assembly with the power off.)
3. Turn the printer on, load some paper, and press the Form Feed button. (On the X83, press the Select button.)
4. Watch the paper as it feeds through and try to determine where the jam is occurring.
5. Check to see if all the rollers are turning.

If all the rollers are turning, there may be something in the feed path that you can't see. Go to step 6.
If not, there is probably a feed motor or a gear problem and the printer may require service.
6. If the paper is jamming under the carrier assembly, you may be able to fix it using the manual feed slot.
7. Turn the printer off.
8. Take a #10 envelope and feed it through the left side of the manual feed slot until it comes right through the printer to the back of the exit rollers.
9. Move it up and down first, and then slowly move it over to the right side. If something is stuck under the black guide plate, this may work it loose.


good luck..

Posted on Dec 22, 2008

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