Question about Logitech QuickCam Messenger Web Camera

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Windows crashes when I use quickcam IM on my Dell laptop.

Windows crashes when I use quickcam IM with yahoo messenger on my Dell laptop. But it woks fine on my other laptop. Please help. I have a new quick cam sphere mp, and have installed the latest software from the Logitech site, but windows continuously restarts when I try to use the camera? Mark Broadwith

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  • Ferrit_66 Feb 26, 2008

    I have xp on a Dell Latitude 2400, and that works well with the camera...so its not the webcam that is at fault. My problem machine has XP too, but for whatever reason it cant cope.

  • Ferrit_66 Feb 28, 2008

    Thanks for all the input, it turned out to be a problem with
    Skype. I uninstalled it, then installed the webcam software, then re installed
    Skype...problem sorted

    Cheers

    Mark

  • Patrick Michaels
    Patrick Michaels May 11, 2010

    Shall we assume you're using same Windows version on all machines?

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  • Master
  • 3,587 Answers

Maybe the problem machine has other issues..did you check for driver quality in the control panel, system hardware devices ?

Posted on Feb 26, 2008

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1 Answer

I can't sign in my yahoo messenger


Few sugesstions :
1) Uninstall your current YM, restart your pc/laptop, then try installing a new one. Link : a) http://www.mydigitallife.info/yahoo-messenger-10-final-full-version-offline-standalone-setup-installer-download/ b) http://www.geckoandfly.com/6309/download-yahoo-messenger-10-full-offline-installer-15-8mb/
2) If it does not work, try check if your windows is installing new updates, sometimes YM does crash when window is updating. If you are using Win7, then just go to: --> Control panel/ System & security/ Windows Update/ Change setting
In the setting panel, you will see "Important Updates" box selection. Change it to "Check for updates but let me choose whether to download & install them". Restart your pc/laptop, then try log in to your YM.
3) If it still crash, then your internet connection might be the problem, & also, Yahoo! can be down sometimes too.

May 30, 2011 | Yahoo Messenger

2 Answers

My Yahoo Messenger keeps closing


my yahoo messenger keeps closing (crashinggraying out or sleeping not able to open to do instant messeging

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I cant open my yahoo messenger


Hi dear, uninstall your yahoo messenger from add remove program that will be available in control panel and then take a reboot. Now install yahoo messenger once again and then you will have to login, it will wok now properly.


Good Luck

Nov 26, 2009 | Microsoft Windows XP Professional for PC

1 Answer

Logitech Quickcam install on a Mac OS X or mac laptop


Check here for MAC compatible cameras and under that is info to download your driver.

Manufacturer/Model Driver version Platforms Meets requirements

3com Home Connect 6.6.4 Windows 2000, Me, 98 Yes

Apple iSight (Firewire) Firmware 1.0 Mac OS X (Pantder) Yes

BTC PC 380 Intel 3.20.1001.0 Windows XP Yes

Creative WebCam Go Plus 1.0 Windows XP, Me, 98 Yes

Creative WebCam (WDM) 1.0.11.131 Windows Yes

D-Link USB WebCam(DSB-C100) 0921 Windows XP, 2000, Me, 98Mac 9.2 and 9.1 Yes*

IBM Ultraport Camera 2 Most Current Windows 2000 Yes

Intel Deluxe PC Camera 1.0 Windows XP, 2000 Yes

Intel Easy PC Camera 1.0 Windows XP, 2000, Me, 98 Yes

Intel PC Camera CS 110 6.0.0.62 Windows X Yes

Irez Kritter USB 1.02b4 Windows 2000, Me, 98,Mac 9.1 Yes*

Irez StealtdFire 1.2 Mac 9.2, 9.1, 9.0.4 Yes

Logitech ClickSmart510 7.0.0.1221 Windows Yes

Logitech QuickCam traveler 6.0.1 Windows 2000 Yes

Logitech QuickCam Web 6.0.1 Windows 2000 Yes

Logitech QuickCam Express 6.0.1 Windows 2000 Yes*

Logitech QuickCam Pro 3000 6.0.1 Windows XP, 2000, Me, Mac 9.2 and 9.1 Yes

Logitech QuickCam VC Windows - 4.1.5 Macintosh - 2.1.2
Windows 2000, Mac OSX, 9.2, 9.1, 9.0 Yes

Logitech QuickCam Zoom 8.0.3.1110 Windows XP Yes

Orange Micro iBOT Pro Firewire 4.10.22 Windows 2000, Mac OS X and 9.2 Yes

Veo Stingray 5.0.0.0 Windows XP, Me, 2000, 98 Yes


Copy this site and paste it in your web browser address bar and hit ENTER todownload the MAC drivers macam version 0.9.2 (current version)
for Logitech Quick Cam.

http://webcam-osx.sourceforge.net/downloads.html

Then to use it on the Web, do this.

Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.

B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.

C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.

D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud




Mar 24, 2009 | Logitech Quickcam Chat Webcam

1 Answer

Logitech quickcam messenger used with Skype crashes laptop


Web Camera's have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.
Each program has Options that have to be setup in order for the Audio and Video to function properly.
A. Skype Setup:
After downloading and installing Skype (http://www.skype.com/intl/en-gb/download/skype/windows/beta/downloading/ )
set it up as follows:
Go to Tools, then Options, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
Then click on the Video Settings.
The camera, if Installed Properly, it will come up and show a video picture.
Then, on the bottom of the page click save.
The camera and audio should function properly. Your friends and Family will now be able to see and hear you.
B. Yahoo Setup:
After downloading and installing Yahoo Messenger (http://www.soft32.com/download_30.HTML )
set it up as follows:
Go to Messenger at the top left and click on it.
Next go down to Preferences and click on it.
Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
Next go to the Test Audio section and (in blue writing) click on "Open the call setup assistant" and follow the instructions on the left window.
C. Windows Live Messenger:
http://www.microsoft.com/downloads/details.aspx?familyid=d78f2ff1-79ea-4066-8ba0-ddbed94864fc&displaylang=en
After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
Then on the Windows Live messenger window on the right side, click on " "Show Menus." And then click on "Show the Menu Bar".
Next go to the Menu Bar on right side, click on " "Action."
Go to "TOOLS" and click "Audio and Video Setting" and follow the instructions.
NOTE: Your audio and video should work. Enjoy.
When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
D. AIM (AOL) Messenger:
http://dashboard.aim.com/aim
On the VIM sign-in window, click on Edit.
Then click on Settings Enhanced IM.
Next click on Enhanced IM.
Then click on Audio Video.
The Audio and Video portion has drop downs so you can select the proper audio card and video camera installed in you computer.
The Audi Video drop downs are
Microphone
Speaker
Camera
The audio and camera should function now.
Additional information to use with VIM settings.
Adjust Your Audio and Video Settings:
In order to adjust your audio and video settings, please follow the steps given below:
1. Click the Audio and Video Settings button directly below the My Buddy or My Camera window. If you are currently
Participating in an AOL Live Video IM session, a message will display: You must disconnect the current AOL Live Video IM
conversation before running setup. Would you like to disconnect now? Click the Yes button.
2. The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working
Properly. Follow the on-screen prompts.
Notes:
The first time you use AOL Live Video IM, a message will display: Would you like to first check your audio and video settings? Click the Yes button.
The Audio and Video Tuning Wizard will appear to help you verify that your camera, speakers and microphone are working properly.
Follow the on-screen prompts.
images in AOL Live Video IM may appear reversed, or as a mirror image (text may appear backwards) when you look at your own camera feed or at the
Picture-in-picture (PIP) display.
After making the settings your ready for a chat and video talk with your Family and Friends. Hope this helps. Bud

Feb 01, 2009 | Logitech QuickCam Messenger Web Camera

2 Answers

Yahoo messenger 9 crash then restarts


Download Yahoo messenger again, but save it as a file first. Then install it from the saved file. I had the same problem on my XP SP3 Home edition

Jan 08, 2009 | Yahoo Messenger

1 Answer

Windows crashes when I use quickcam IM on my Dell laptop.


You probably don't have enough memory installed in your computer. Check to see how much you have as this will cause this problem. Hope this is of some help. Bud

Oct 11, 2008 | Computers & Internet

2 Answers

Windows crashes when I use quickcam IM on my Dell laptop.


Uninstall all related software and the driver for the camera and reinstall and let me know!

Sep 15, 2007 | Computers & Internet

1 Answer

Windows crashes when I use quickcam IM on my Dell laptop.


its probly not a problem with ur cam. try running an anti-virus and anti-spyware program.

Sep 15, 2007 | Logitech Quickcam IM 961361-0403 Webcam

1 Answer

My Logitech QuickCam 5000 is crashing my computer


Normal 0 Web Camera’s have to be setup on the program they are to be used with. Just installing the camera on your computer does not set it up to broadcast on messengers or Skype.

Each program has Options that have to be setup in order for the Audio and Video to function properly.

A. Skype Setup:

After downloading and installing Skype set it up as follows:

  1. Go to TOOLS, then OPTIONS, and click on Audio Settings and set the Microphone and Speakers to the computer Audio Card.
  2. Then click on the Video Settings.
  3. The camera if installed properly will come up and show a picture.
  4. Then on the bottom of the page click on Save.

The camera and audio should function properly. Your friends and Family will now see and talk to you.

B. Yahoo Setup:

After downloading and installing Yahoo Messenger set it up as follows:

  1. Go to Messenger at the top left and click on it.
  2. Next go down to Preferences and click on it.
  3. Next Calling and Devices on the right and set the Microphone and Speakers to the computer Audio Card.
  4. Next go to the Test Audio section and (in blue writing) click on “Open the call setup assistant” and follow the instructions on the left window.

C. Windows Live Messenger:

  1. After you start Windows Live Messenger, expand the view by clicking on the square on top left next to the red X.
  2. Then on the Windows Live messenger window on the right side, click on “ “Show Menus.” And then click on “Show the Menu Bar”.
  3. Next go to the Menu Bar on right side, click on “ “Action.”
  4. Go to “TOOLS” and click “Audio and Video Setting” and follow the instructions.
NOTE: You audio and video should work. Enjoy.

When done both the Audio and Video will function properly so you can chat and see family or friends you are connected to.
Hope this helps. Bud

Sep 09, 2007 | Logitech QuickCam Pro 5000 Webcam

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