Question about Microtek scanmaker 3840

4 Answers

Windows doesn't detect my scanner

Im using wnidows vista for a year. the first time i plugged my scan maker 3480, windows update installed it and i was able to use it. but last week i had to reformatt my laptop, i plugged it again and got the prompt that its not compatible with vista. is there anything u can offr me to use it again

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  • necarlito ignacio Feb 28, 2008

    i appreciate all ur suggestions, tnk u very much but nothin solved the problem. i checked out with microtek. they issued new drivers for their non- vista compliant scanners but did not include the model 3840. these companies are forcing me to buy new scanner. to hell with them. i wud appreciate more suggestions, please. i was just wondering why it isn't working now while it was working with my vista laptop before i reformatted it! thanks a lot dudes! more power!

  • Anonymous May 12, 2008

    I aam usin widoesXP and i last my cd and canat using my scanar and i want the the dawnloads to me if u can seand to me the softwear i will be thanks to u

  • Anonymous Jun 10, 2008

    Hi

    I have a Microtek ScanMaker 3840, But the Problem is while Connecting it to Windows Vista it won't work. If connected in Windows Xp its working properly. please help me to work in Windows Vista By using Microtek ScanMaker 3840 Driver.

  • ton2x_20 Jun 19, 2008

    driver of scanmaker 3840

  • Anonymous Sep 01, 2008

    my scanar isn't working

  • adnahi Dec 02, 2008

    my scanner is working in windows 98 but not detect in windows xp

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4 Answers

Lost installer cd of microtek scanner 3840

Posted on May 08, 2008

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Try to reinstall the motherboard drivers for ur laptop, and also the scanner drivers

Posted on Feb 28, 2008

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Try to check on your control panel and try adding a device.. click on the printers and scanners..

Posted on Feb 27, 2008

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  • 537 Answers

Go to Microtek's web site and re-download the drivers for your particular scanner for your version of Vista.

Posted on Feb 27, 2008

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1 Answer

I have Windows 10 on my computer and it refuses to install my 2400CU+ flatbed scanner. What can I do to use the scanner?


By Windows 10, I'm assuming you mean Windows XP? Or perhaps Vista?

Regardless, either version, if you have the scanner plugged into your USB, it should either detect it and start to install it's drivers, or just continue spinning and looking for drivers and not find any. If the latter is the case, I recommend you do the following:

-- visit Mercury-PC's website (thats the maker of the scanner)
http://www.mercury-pc.com/product-detail.php?link=p-others&subtitle=Scanner&productid=749

-- Click on the download drivers link
-- Choose the proper driver for your windows computer (again, it sounds like you have windows XP, but you should make sure before you choose the wrong one)
-- install the file it downloads for you and follow the on screen instructions (It will more than likely ask that you plug the scanner in)

This should fix the issue, 9 times out of 10, drivers are necessary for electronics being connected to your computer to work. Hope this helps!

Oct 17, 2012 | Mustek Be@rPaw 2400CU Flatbed Scanner

1 Answer

Will this scanner work on Vista or must I use in on a computer that has XP? How do I get it to work with Vista? Would it be easier if I got Windows 7?


You have to replace the original Konica Minolta driver with the custom one I have created below. Here are the detailed steps.

1) Install the Konica Minolta XP software in Vista/Win7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:
; sonyscanners.inf -- Sony (Konica Minolta) Film Drivers
;
;
; Beta driver for Windows Vista and Windows 7 operating
; systems for all known Sony film scanners.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=2/19/2011,3.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSIScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSIScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSIScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSIScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSIScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2MINOLTA&DS_Elite5400&CmdSetId104d8
[Models.ntamd64]
; USB and SCSI scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
"Minolta QuickScan 35" = SCSIScanner,SCSIScannerMINOLTA_#2880___________
"Minolta Scan Dual" = SCSIScanner,SCSIScannerMINOLTA_#2882___________
"Minolta Scan Multi" = SCSIScanner,SCSIScannerMINOLTA_#2883___________
"Minolta Scan Speed" = SCSIScanner,SCSIScannerMINOLTA_#2884___________
"Minolta Scan Elite" = SCSIScanner,SCSIScannerMINOLTA_#2885___________
"Minolta Scan Elite 5400 Firewire" = SBP2Scanner,SBP2MINOLTA&DS_Elite5400&CmdSetId104d8
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[SCSIScanner]
Include=sti.inf
Needs=STI.SCSISection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[SCSIScanner.Services]
Include=sti.inf
Needs=STI.SCSISection.Services
[SBP2Scanner]
Include=sti.inf
Needs=STI.SBP2Section
SubClass=StillImage
DeviceType=1
DeviceSubType=2
Capabilities=0
[SBP2Scanner.Services]
Include=sti.inf
Needs=STI.SBP2Section.Services
[Strings]
Provider="Sony (Konica Minolta)"
Mfg="Sony (Konica Minolta)"

5. Now save you new notepad file in the directory you created as sonyscanners.inf NOT as sonyscanners.inf.txt or sonyscanners.txt (i.e. c: ewminoltasonyscanners.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta XXXX (depending on model) and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c: ewminoltasonyscanners.inf and click OK
14. Click Next. Windows should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.
17. If you are trying to use a Minolta 5400 with firewire in Windows 7, you have to change your 1394 driver to the legacy windows 1394 driver in order for the scanner to detect. Google for instructions as it's too detailed to add in here.
18. The above driver should relink virtually all known Minolta scanners (USB/SCSI/Firewire) to the Windows TWAIN driver so it will work with the legacy Minolta software.

Sep 20, 2010 | Minolta Dimage Scan Elite 5400 Film...

1 Answer

Using HP 5300C scanner with Windows ME for years.


Are you still on ME? Might be time to step up to XP or vista, nevertheless, try this.. works great on my XP pro and Vista with some tweaking, but straight forward with XP Pro. Good luck! Does it show up in your hardware profiles? What does it say on details when you right click the scanner? When you installed the driver, was it before your plugged in the USB? You may have to uninstall and reinstall it again, this time use the one from HP's website with any patch if applicable.
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=sj664en&lc=en&cc=us&dlc=en&product=58381&os=228&lang=en
If you have successfully used it in the past, follow the install prompts and restart.. instead of using the products software, use Windows included scanning program which is much better than the proprietary one designed by HP. As long as you have the proper driver installed your system will know how to apply it.

Jan 05, 2010 | HP ScanJet 5300C Flatbed Scanner

2 Answers

My s400 works with Vista but not Windows 7, I


It will work with win 7 but it is complicated.

Download driver from the Microtek website
extract the files to your drive
locate the setup.exe file where you extracted the files
after the driver is installed reboot the pc

Now for the fun part...

Once PC is fully rebooted plug in Scanner ScanMaker s400
Windows looks for drivers in “windows update” and the “preconfigured driver folder”
Windows cannot find a driver.
Close “Driver Software Installation” window
Open Device Manager
Device manager shows yellow bang next to “USB scanner” under “Other Devices”
Right click on usb scanner
click “update driver software”,
Click on “Browse my computer for driver software”
Click on “let me pick from list of device drivers on my computer”
Click on “Imaging Devices”
Click Next
Under Manufacture there is no Microtek
Click on “Have Disk”
Click on Browse
Locate ScanWizard 5 V6.63 folder
Locate Disk 1
Locate Vista
Locate X86
There is a list of INF files
Choose first inf file, “Mii_x86_004.inf”
Click Open
Click OK
Now under Manufacture two entries are listed, Microtek and Microtek Driver Team,
On the other side there is a list devices s400 is not listed
There is an entry for 4800 Scanner
Select it and click next
An “update Driver Warning” opens select yes
Window now shows successful driver update.
And the scanner is listed as 4800 scanner
Click close
Close device manager
Open Scan wizard program
Scanner works fine.
The scanner will not work nativly with windows scanning.

Nov 11, 2009 | Microtek ScanMaker s400

1 Answer

HP scanjet 3970will not operated with vista o/s,


Decided I would be spending more time and effort than this scanner was worth. I went and purchased an Epsom. My plan is to rid my house of everything HP. They are not the company they were for so many years, must be the cost accountants are running the show.

Oct 31, 2009 | HP ScanJet 3970 Flatbed Scanner

4 Answers

Driver


Second the Vuescan reco. That's what I use. OTOH, a dual boot machine with an XP partition can also solve the problem. A real PITA but feasible (I have one).

Jul 29, 2008 | Konica Minolta Dimage Scan Elite 5400 II...

1 Answer

DS_Dual4easy software for VISTA operating system?


1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: newminolta newminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c: newminolta newminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.

Feb 10, 2008 | Konica Minolta Dimage Scan Dual IV Film...

2 Answers

Konica Minolta Dimage Dual IV


1) Install the Konica Minolta XP software in Vista/Windows 7.
2) Plug in your DImage Scanner into a USB port and turn it on with the door closed. It will detect and install the original Konica Minolta Driver.
3) Create an empty folder on you harddrive (for instance go to my computer, double click on the c: drive, then right click and create a new folder named newminolta).
4) Open windows notepad and copy the following into it:

; scanners.inf -- Test Vista Minolta Film Drivers
;
;
; To remove this driver and install the original
; manufacturer's driver, go into Device Manager,
; open Imaging devices, then click on the scanner name
; with the right mouse button and choose Uninstall.
[Version]
Signature="$CHICAGO$"
Class=Image
ClassGUID={6bdd1fc6-810f-11d0-bec7-08002be2092f}
Provider=%Provider%
DriverVer=3/12/2009,2.0
[Manufacturer]
%Mfg%=Models,ntamd64
[Models]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- Duplicated from [Models]
[Models.ntamd64]
; USB scanners
"Minolta Scan Dual II" = USBScanner,USBVid_0638&Pid_026a
"Minolta Scan Dual III" = USBScanner,USBVid_0686&Pid_400d
"Minolta Scan Dual IV" = USBScanner,USBVid_132b&Pid_000a
"Minolta Scan Elite 5400 2" = USBScanner,USBVid_132b&Pid_0012
"Minolta Scan Elite 5400" = USBScanner,USBVid_0686&Pid_400e
"Minolta Scan Elite II" = USBScanner,USBVid_0686&Pid_4004
"Minolta SC-110" = USBScanner,USBVid_0638&Pid_0a15
"Minolta SC-215" = USBScanner,USBVid_0638&Pid_0a16
;---------------- USBScanner -------------------------
[USBScanner]
Include=sti.inf
Needs=STI.USBSection
SubClass=StillImage
DeviceType=1
DeviceSubType=1
Capabilities=0
[USBScanner.Services]
Include=sti.inf
Needs=STI.USBSection.Services
[Strings]
Provider="Konica Minolta"
Mfg="Konica Minolta"

5. Now save you new notepad file in the directory you created as newminolta.inf NOT as newminolta.inf.txt or newminolta.txt (i.e. c: ewminolta ewminolta.inf)
6. Go to system control panel (may have to change control panel to classic view to see system).
7. Select Device Manager
8. Select Imaging Devices
9. Right click on Minolta Scan Dual IV and click on driver tab. Select Update Driver.
10. Select Browse my computer for driver software.
11. Select Let me pick from a list of device drivers on my computer.
12. Select Have Disk
13. Browse to c: ewminolta ewminolta.inf and click OK
14. Click Next. Vista should now say it updated driver.
15. Run Dimage software with door closed. Wait for it to initialize and green light stops blinking.
16. Open door and insert film holder and start scanning.

Jan 12, 2008 | Konica Minolta Dimage Scan Dual IV Film...

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