Question about Sony Grand WEGA KDF-55WF655 36" Rear Projection HDTV

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Sony KDF-42WE655, lamp burrning out and melting.

The first lamp went out at a little over a year old, second lamp went out at another year old, but on replacing the second lamp the casing that surrounds the lamp and the plasctic cover is melted. The fan behind the TV works, sony says they can't do anything. Has anybody ever heard or seen this?

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  • Anonymous Mar 29, 2008

    Our TV metled as well. We had to get a whole new tv because the plastic
    melted throughout the tv. And just like the show "lost".... there are
    others. See this forum post and feel free to email me if you have
    trouble getting help. I have all the phone numbers. We had to deal with
    Sony for 4 months .
    http://www.agoraquest.com/viewtopic.php?...

  • Anonymous Mar 14, 2014

    Where is the lamp cover on tv

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I am having the same problem with my kdf42we655 model. except I also have the blue/pink blobs all over the screen. Sony came last week to evaluate and were pointing to the amount of dust in the set... What a crock... Dont know what theylle do yet but I am ready to get a lawyer and fight this. They know there is a problem and dont want to back it up... Ill never buy Sony again.. And btw. if your buying a new tv and you a sony fan,. look at samsung.. They are building the new lcd screens for Sony...At least Samsung stand behind there product and costs a lot less than paying for the Sony name..

Posted on May 04, 2008

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There is a limited extended warranty for certain 2003 & 2004 models - follow this link - according to sony they will stand up to their end of the deal - http://esupport.sony.com/US/perl/news-item.pl?&news_id=261&mdl=KDF42WE655. Good Luck!

Posted on Jun 01, 2008

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Our TV metled as well. We had to get a whole new tv because the plastic melted throughout the tv. And just like the show "lost".... there are others. See this forum post and feel free to email me if you have trouble getting help. I have all the phone numbers. We had to deal with Sony for 4 months .
http://www.agoraquest.com/viewtopic.php?forum=34&topic=31860

Posted on Mar 29, 2008

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Actually there is a fix for this that require replacing 2 fans and installing a thermal kit. Send me and email to missiontracetv@msn.com and I will send you the service bulliten.

Posted on Feb 29, 2008

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