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Problem could be the combination of a bug that causes the device to freeze and the battery running out. If...
- the player won't turn on
- the player won't connect to PC
- the standard reset action won't work,
plugging the player in the AC charger may pull up the recovery screen which will allow you to proceed and reboot, provided the player has no other eg hardware issues.
if you don't have the kind of charger that goes directly into the dock connector, the zen vision needs a 5V charger ( it happens to be compatible with the PSP charger). if you just plug it into a usb cord it will not charger. you may also need the little white adapter piece the goes into the dock connector. i know only one place that sells older creative zen accessories and repairs creative zen visions . if you have all of that: i assume you pressed the little reset button on the bottom, it may just be frozen? if that doesn't work and you are sure you're charging it right, your logic board is dead.
Well you can try this if you still got the zen, press the reste button, dont hold just press it then hold down the power button and it will start up but mine just kept on going black fter a while so i had to put it into recovery mode by doing the following. Hold down play untill the end Press the reset button Hold down the power button Makes sure you releas the play button last after that do Reload Firmware i think then it will delete the firmware make sure you have this downloaded on your computer http://support.creative.com/downloads/download.aspx?nDownloadId=10889 its the newest firmware when you downloaded this plug in your zen into the computer and it should turn on your zen and then say Firmware problem and if it doesnt just put it into recovery mode then plug it in. Then make sure all application are turned off like Mozzila or the Internet Explorer, then just double click on the firmware and it should fix
If that doesn't fix it trythe USB cable Screen Doesn’t come on anymore http://www.anythingbutipod.com/forum/showthread.php?t=18859 If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause."
167labrie does your zen power up while it is plugged into the ac adapter? If this is the case it is a bad battery. I had this problem where the unit wouldn't take or hold a charge from the ac adapter or the usb cable and they ended up replacing the unit.
there seems to be a problem with the batteries for the Zen. I have just sent mine in for warranty work as it will work if you have it plugged into an AC adapter but it won't work as soon as it's unplugged even after charging all night. The USB will not charge it either. Creative has sent a replacement unit, but there is a serious problem with the battery.
Zen V is dead "If your Zen V is dead, wont respond to anything, try this, plug it in to the computer, hold the power switch in the on position, THEN trigger the reset button, worked like a charm for mine, I had thought it a lost cause." Zen Vision:M Not Responding SOLUTION! to No Charge, Device Not Connected or Recognize http://www.anythingbutipod.com/forum/showthread.php?t=10960
If charging by USB is not charging your player enough to even be able
to power up, then you're going to have to get hold of an AC wall
charger that plugs into the ZVM's round DC-IN jack (on the sync
adapter). PSP chargers work perfectly, if you have one. Let it charge
for a few hours this way, then post back.