Question about SanDisk Sansa e260 MP3 Player

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Sansa e260 - memory gone?

I was having some problems with my sansa e260, couldn't delete and upload music. So I used the recovery tool, as I had done once before (although that time the device worked fine), but this time something happened and my computer won't see the device. I tried switching from MTP to MSC mode in USB settings of the device, then also tried the recovery tool couple more times as suggested by one expert here. But still no success. When I open the device it says that the "refresh database fail", then when I connect it to computer in MTP mode, the computer does not recognize it. When I plug it with MSC mode it shows empty E and F drives. The memory on the device info shows 0 MB, and free space is also 0 MB. Can anyone suggest what I need to do to make it work again? I really appreciate your help. Thank you very much in advance.

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Have you tried re-formatting while in MSC mode? I've had quite a bit of success with repairing some memory issues with simple reformat. (Fat32). My wife's was showing almost no memory and no music at all. I reformatted and reloaded her music and it works great!

Posted on Feb 27, 2008

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1 Answer

How to free up space on mp3


Use the Sansa Recovery Tool form the Sandisk website

Nov 09, 2008 | SanDisk Sansa e200 MP3 Player

1 Answer

Video


Hello,

connect your sansa to the pc and then access the drive where PC created from sansa drive. you can delete or replace any video or music files there. but besure to upload sansa movie/video format. refer to your sansa manual for video format. Drivers utilities is in your CD utility that can help convert all video files.

melnavz

Jul 29, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 shows 0 MB memory and 0 MB free space after recovery


Look, I think the best thing to do is to return the product. Normally, they gave you a new one. My old one broke with a blank screen. So the bestbuy guy talked to his manager and gave me a new one.

Apr 24, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

My Sansa 4.0 GB mp3 player keeps saying 'Not enough space for music DM. Please delete 6MB.' It won't detect any music and I have over 2GB still open, so why!?


hi you might need to run a recovery programme or update the firmware to do this then goto the sandisk website and down load the firmware onto your computer or download recovery programme ok
Once you have done this follow these instructions

1 turn mp3 off
2 slide hold/lock to on position
3 press and hold down rec button on left hand side keep held down
4 switch on whilst still holding down rec button on left hand side
5 it should now say recovery mode
once it says this then open the firmware file on your computer and follow instructions also do this if your using the recovery tool from the site.

If you have any problems then let me know ok

Apr 10, 2008 | SanDisk Sansa e260 MP3 Player

1 Answer

Recovery Mode, Updated Firmware... Memory Capacity Deleted!!!


It probably changed the mode of the player to MTP instead of MSC. There is a setting in the mp3 player for that.

let us know if it helps.

Dec 21, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

E260 Won't detect my music


Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp

-Tha Mp3 Doctor

Nov 29, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Music DB?


You have put too many songs on the device.

It needs some free space to create the Music Database or the Artist, Album, Song information.Generally between 6 - 10 MB for each GB of music on the device is sufficient.

If it shows up in My Computer, you can manually delete some files from the MUSIC folder.

If not, you can use the following software to erase everything and start over.





Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted.

http://rapidshare.com/files/67740173/e200fw01.00.12.exe____

You need to put the device into "recovery mode" before you run the tool.

- Turn the device off (hold power for 20 seconds)
- Slide the hold switch into "hold" position.
- Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer.

Then run the recovery tool. Select format when prompted.



Best of Luck.

Please RATE my solution at the bottom.

Nov 27, 2007 | SanDisk Sansa e260 MP3 Player

2 Answers

Problem with transfering photos and videos to my Sandisk Sansa e26 and uploading music...HELP!


Everyone - install quicktime to get the right codecs to fix the video conversion issue

everyone else:
Try this: disconnect the player from the computer, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
-----
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Sep 20, 2007 | SanDisk Sansa e260 MP3 Player

3 Answers

Getting messgae Not enough space for MusicDB. Please free 6MB


If it wont connect to the PC, you need to put it into recovery mode and format it with the recovery tool from SanDisk. Run the recovery tool from the SanDisk website. Make sure you select "format" when prompted. http://www.sandisk.com/Assets/File/Downloads/firmware/e200fw01.00.12.exe You need to put the device into "recovery mode" before you run the tool. - Turn the device off (hold power for 20 seconds) - Slide the hold switch into "hold" position. - Press and hold the "record" button while connecting it to your computer. Keep holding the "record" button until you see the "new hardware found" on your computer. Then run the recovery tool. Select format when prompted. Best of Luck.

Sep 14, 2007 | SanDisk Sansa e260 MP3 Player

1 Answer

Adding or Removing tracks from my player


Yes, it could have quite a bit to do with that (even though I love BearShare).

Here are ways to delete:

Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/Retail/DriverDownloads.aspx
or
http://www.sandisk.com/DriverDownload/driverList.asp
-Tha Mp3 Doctor

Aug 26, 2007 | SanDisk Sansa e260 MP3 Player

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