Question about HP Officejet Pro L7680 All-In-One Printer

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HP L7680 stopped printing

I have had this 7680 for a couple of months. Lots of bugs fixed, some not (like the truncating bug). But now it just stopped printing altogether. The jobs show in the queue with the first one "spooling" but never prints. Program icons look empty--not recognized? Tried printing a word 2007 and pdf document. Then from outlook and web. No luck. It was working a few hours ago and now nothing. Tried cancelling, rebooting computer, rebooting printer, all of the above. Help!

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  • agraylin Feb 26, 2008

    Thanks so much for writing back a response, but I always leave the uninstall and install option as a last resort--it takes so much with vista to get all the bugs out once something is newly installed that I don't like to go there unless necessary. Also, often that doesn't get to the actual problem. I was able to troubleshoot today and found that the problem is related to me attempting to print out a word 2007 document with a bunch of charts. When I try to print it out as the 2007 file or saved as a 2003 file, it just spools and doesn't print and then everything after that can't print as well (from other programs, outlook, web, pdf, whatever). I have to turn off the printer and disconnect the network cable, then connect the cable and turn it on and then I can print again--anything, unless I try to print that particular document. I can print other word documents so I didn't think of this problem before. The only different thing in this file is the additional graphics created in word 2007. So for now I am just creating and pdfing that document to print it, and I will still send as a word document to others (usually prints sharper in word than in pdf). If you or anyone has encountered this strange problem (microsoft, vista, network??), let me know! Thanks again, I appreciate the effort!!

  • trhadden Nov 16, 2008

    my l7680 is brand new ,i ran out of ink 2months age , i recently replaced the ink cartriges , now it was running fantastic no problems at all, i use the usb line for the printer to my computor , when i hooked it up and turned it on again print was so tiny i couldnt read it ,then when i went to print it said error in printing

    But thats because the print was being sent to my camera printer {why dont know } When i went to the program file for my hp printer box my printer wasnt thier at all . and now it reads print spooler not working ,.

    called dell to help they said file was clean and set to automatic ,but they couldnt find the prolem either ,they said to call hp ,

    when i called they said to reininstall,the printer dvd {i did,but nothing happened the dvd thing now is not working ,. and when i go to use the printer it says Print spooler not working .}

    but the files are fine Dell and hp ran a fine tooth comb thru my system and nobody has an anwer. PLEASE PLEASE HELP



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If you still have the software completely uninstall the software and drivers and reinstall. go to the hp website and see if there is any updated or fixes for your specific printer. let me know how it works out for you.

Posted on Feb 26, 2008


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Regards,  raj_p5983

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