Question about Logitech Harmony 550 Remote Control
I broke the LCD screen on my remote. However, no one seems to stock or be able to order a new screen. Where in the world do I purchase a LCD screen for this remote. I'm in Australia, but am happy to freight from anywhere.
Late update: Successful RMA!
I contacted Logitech support (email) and detailed my problem. After 4-5 disappointing back-and-forths (Logitech claiming their limited warranty didn't cover "damages", I claimed weak design that is/should be covered) I thought I was getting nowhere. But I kept on 'em, and was then asked to send a picture of the remote. To my surprise they replied: "Based on the image we have decided to replace the remote."
If you're still under warranty and think it covers your problem, keep on 'em and don't give up.
Posted on Apr 25, 2009
I'm in the same boat (stepped on it!). eBay has some listings for brand new ones for around $50 + shipping. I wonder how much cheaper a replacement LCD would be...
Posted on Apr 14, 2008
I have the same problem, took it apart. The LCD is soldered to the MB of the remote, it is also glued to the backside of it. It would be impossible to replace. The entire board would have to be replaced. Luckily i bought mine from Tiger Direct 2 weeks ago and they are willing to do an exchange. Good Luck Guys!!
Posted on Mar 05, 2008
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Posted on Jan 02, 2017
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