Question about Microsoft Wireless Optical Mouse USB Receiver 1010104281

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I have a Microsoft Wireless Desktop Receiver 3.1 unit which works both my keyboard and Wireless Laser Mouse 5000. My mouse is not working and I've changed the batteries 3 times. Can I buy a replacement mouse that is compatible with my wireless keyboard and existing reciever?

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I have the same system. Mouse can be ordered, but not easily. Make sure mouse is not working.... i almost made tour same mistake. In my case, the mouse plug (from computer to wireless receiver) had become unhooked. All i could see is that mouse was communicating with wireless receiver but appeared to be frozen. If you can reset receiving channel, and see that receiver acknowledges presence of mouse, you may have my same problem. Also, if you can see that the laser light is working, mouse is probably ok, and batteries are good.

Posted on Feb 15, 2010

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Posted on Jan 02, 2017

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Microsoft Laser Mouse 5000 stopped working altogether


Make sure the batteries are good and then follow these instructions.

Normal 0 Press the Receiver button (and the lights will start flashing.
Then if the Keyboard isn't working, press the small RESET/CONNECT button on the back of the board to connect the keyboard to the receiver.

If the MOUSE isn’t working, push the small RESET/CONNECT button on the back of the mouse to connect to the receiver. Then they should work okay.
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Sep 11, 2009 | Microsoft Wireless Laser Mouse 5000

1 Answer

I have the Microsoft wireless laser mouse 5000 and it just stoped working on me i was working fine than it just stoped


Make sure that the batteries are good and try pressing the receiver button and then on the bottom of the keyboard press the small button that re-sets and connects the keyboard to the receiver. It then should work properly. Hope this helps. Bud

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