Question about Creative Labs Zen Touch MP3 Player

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Zen repair When I plug in my daughter's zen player it displays "firmware problem"

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  • gustav1949 Mar 24, 2008

    need firmware and driver upgrade for vista premium 32 bit

  • wrencheater May 07, 2008

    Tried to upgrade firmware to 2, stalled at reboot, now when I try to reload firmware, machine can't be found by PC running xp.

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You can load the new firmwere oof the creative web site, red button

Posted on Apr 14, 2008

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Zen xtra firmware problem 40gb


use windows xp sp1, windows media player 9. plug device. wait for mtp display. reboot pc. un plug device then plug it again. upgrade media player to 10. that's it! enjoy!

Aug 07, 2011 | Creative Labs Nomad Jukebox Zen Xtra MP3...

1 Answer

Firmware Update problem.(Failed) hi i have Creative Zen 4GB Mp3 player. When i plug it via USB on my PC i can't upgrade frimware.İt always run in recovery mode.i start firmware upgrade and...


Firmware Update problem.(Failed)
hi i have Creative Zen 4GB Mp3 player.
When i plug it via USB on my PC i can't upgrade frimware.İt always run in recovery mode.i start firmware upgrade and installer says "firmware upgrade failed.".Media explorer says Storage Media is 50 mb.Please help i don't know anything to repair it...

Feb 21, 2010 | Creative Labs Zen Digital Media Player

1 Answer

No display


Hi
i think that a good firmware update would repair the problem
http://support.creative.com/Products/ProductDetails.aspx?catID=213&CatName=MP3+Players&subCatID=214&subCatName=ZEN&prodID=16999&prodName=ZEN
Make sure it's the good model and download the latest firmware
download it
connect your mp3 player and run the firmware updater
that should reset your mp3 player without erasing your song and display should be ok
Good luck

Jun 19, 2009 | Creative Labs Zen Digital Media Player

1 Answer

Zen v error firmware problem


need to reload the firmware, go to creatives website and download the software to aquire new firmware.

Sep 17, 2008 | Creative Labs Zen V MP3 Player

1 Answer

Lost ALL my music after charging


Well! I bought a ZEN V Plus yesterday, spent a whole day setting it up ... tried to charge it today, using the USB charger ... KAPUT! it went into recovery mode ... I had the same problem as you mentioned .... try this firmware fix from CREATVE ,.... Hope it helps! good luck
http://www.creative.com/products/mp3/MP3PlayerRecoveryTool/welcome.asp?

Sep 12, 2008 | Creative Labs ZEN V Plus MP3 Player

3 Answers

Firmware problem for zen vision M


I had the same issue with my zen vision m. It was not recognized on any computer (although it would charge) and I noticed that when I turned it on after having it off for any amount of time, the zen would rebuild half way before turning on. 
If this is what is happening with you, then this one solution I found to fix it: 
Download the MP3 Recovery Tool from Creative Support website. Make sure that your Zen is charged at least half.   Turn on your Zen, Holding the power switch in the on position (Very Important!). While holding the Power switch on, Reset the Zen by inserting a small object in the Reset hole on the bottom of the Zen (small objects can include thumbtack, wire, earring, etc...). You will see a menu: Clean Up, Format, Reload OS/Firmware, Reboot. (It is now safe to stop holding the Power switch) I decided to go down the list until something worked.  I ran Clean Up first and that didn't work for me, so I tried Format.  It will remove all of your data. Once Format runs, Reboot the MP3 player and plug it up to the computer. Run MP3 Recovery Tool. The firmware should should install itself on your MP3. Once installed, your computer should recognize the Zen. 
I hope this helps! 

Jun 24, 2008 | Creative Labs ZEN Vision:M Digital Media...

2 Answers

Creative Zen Touch stuck in "recovery mode"


Hello,

Have you tried to load the firmware? First you'll need to download the firmware to your PC from Creative's website: Click here. After you've downloaded it, connect your Zen via USB to your PC and open the firmware icon, then click "Upgrade."

For more detailed instructions on how to troubleshoot your Zen, click here

Jun 03, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Creative zen mp3 help please


You will need to put the Zen into recovery mode and erase the firmware, then reload the firmware. Follow these steps:

To Erase the Firmware:

1. Get a paperclip and straighten it out.

2. Hold down the Play/Pause button, and put the paperclip through the reset hole. Release the paperclip while continuing to press the Play/Pause button until you see the screen change.

3. Select "Reload Firmware."

To Load the new Firmware:

Go to www.Creative.com/support --> downloads. Click through the navigation and download the latest Zen Touch firmware. Reboot your computer, then plug in your Zen via USB cable. Double-click the firmware icon and then click upgrade.

Apr 02, 2008 | Creative Labs Zen Touch MP3 Player

1 Answer

Zen nano plus dead


try plugging it to your computer in recovery mode, this should allow you to reinstall firmware, even if the previous install failed.(Search google for zen nano plus recovery mode to find instructions.)

Aug 28, 2007 | Creative Labs Zen Nano Plus MP3 Player

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