Question about Bissell 1699 ProHeat Clear View Upright Steam Vacuum

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Rubber valve at bottom of blader tank

My unit was sitting in the garage at 15-20 degrees for a few weeks with a small amount of water in the tank and the valve at the bottom of the bladder was frozen to the base. When I pulled the water tank out the small black plunger, washer, rubber valve and spring all came out. They do not look damaged but I need to see a diagram to know the correct order of the parts to re-assemble. Can i press it all back in and have a good seal on the valve at the bottom of the bladder? Do I need to remove the small phillips screws reinstall the valve from inside the tank? If it wont seal, where can I buy a new valve assembly or bladder?

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It is called the (#69)auto load asm, part # 2107041. It would be wise to replace it, It will come as one piece. Is the bladder ok? You can call Bissell and maybe buy the part thru them or they can tell you where to go to get it(800) 237-7691 ) .

rubber valve at bottom of blader tank - 0b0c0c6.jpg

Posted on Feb 26, 2008


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My Bissell Lift Off Deep Clean won't spray from the portable part when the water supply tank is in place. If I pour water into the intake, it'll come out, using the tank, no good.

The problem that I see with these is the suction is applied across the area of the whole tank that also includes the clean water tank. With that suction in effect, the weight of the water is not enough to open the valve on the inlet where the tank couples to the hoses inside. When you remove the tank there is a 3/4 inch valve receptacle that you can see and it has a small set of passages in it. Under that is a small rubber disk that acts as a one way valve. Take a small screwdriver or punch and reach through the cross shaped screen and dislodge the rubber valve.

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What goes on the bottom of the water tank? Looks like it should have a washer or something

If you look at the bottom of the tank, all you should see is the small valve that lets the water out. The tank sit on top of a rubber seal when it is in place on the machine.

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My steam cleaner is leaking as soon as i put the clean water tank on machine

The most common reason for leakage is that the reservoir assembly has gone bad. If you look in the area behind the tank, you will see a rod that pushes down on a small round rubber seal when you squeeze the trigger. The assembly being pushed on is the reservoir, and the internal valve may be bad. This would require replacement of the assembly. ( Part # 43526016, msrp $6.49 ). Another possibility is that the seal that the tank sits on is worn or missing. There is a round black rubber seal that the tank sits on. There is a plastic pin in the middle which opens the tank outlet valve. I sometimes see this seal missing - usually because a child has pulled it off. If it is missing it must be replaced. ( Part # 38784060, msrp $1.29)

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This is a common problem with this unit. For unknown reasons the tank stops dispensing water. A new upper tank is usually required.

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Hoover steamvac

Let me start out with an apology. I did not ask my question very well - and you did not answer it as I needed.
If you wish, we MAY be able to communicate in your native language. We can do most indian languages, Turkish, Ukranian and some Russian - as well as Spanish. If any of those are easier for you - please feel free to use any of them.

The Machine storage tanks are 2 - one clean water, one dirty water.
I understand that, when OFF, no leaks happen.
I understand that when on a leak comes from "the side". Also, water comes from the bottom.

So, water comes out near the bottom brushes (even without trigger). Then, with trigger, MUCH water comes out near bottom brushes. Am I correct so far?

Water out the side concerns me. I am guessing that the bottom of the clean storage tank may have a small leak.
I am also guessing that the trigger valve (located in the small opening behind the black rubber seal that the clean water tank rests on) is not closing all of the way - or is broken (cracked).

Can you please remove the clean water tank and inspect the trigger valve with a torch (flash light). Can you see it open/close as you operate the trigger? Is it broken, cracked, or dirty?
If yes then it must be replaced. If no, the the storage tank is bad and must be repaired.

You inspect all of these things and you should be able to determine the failure. THEN, I an help you repair the failed item.
-Jim (Raleigh, NC - USA)

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No solution dispensed

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I’m happy to assist further over the phone at

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Leaking tank

(1) Does water or chemical leak from the tank when filled, but before it is installed? If not, then the tank is OK.
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Make sure the cap and the inner valve is seated tightly. There should be a black rubber gasket to help seal the cap and valve. A quick test is to fill the cleaning soultion tank with water (so not to waste the cleaning solution) turn it over and see if it leaks. If not then the problem would be where the tank sits in the unit. Make sure there is no debris in the unit where the tank sits.
good luck

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Water loss from tank before pushing dispense button

The part that the tank sits on, there is a round rubber seal(#40), is it in place? One of the rods in the handle asm. may be holding the Reservoir Assem.(39) down letting the water flow.
Is the valve at the bottom of the bottom ok and not stuck, oush in and let out, if it is moving up and down then it is ok.

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