21 Other Users Have The Same Problem - Continued
Comment by Guest, posted on Feb 28, 2009
Sharp sucks ! I have the same no sound problem and they just don't care !!
Comment by nbody, posted on Feb 10, 2009
Does anyone know whether this is the same issue with Dell? I have the same problem with my speakers, except it's a Dell.
Comment by Guest, posted on Jan 31, 2009
I have enjoyed my 3-yr old Sharp Aquos LC-32D6U. On 1/29/2009 the sound went off. A few hours later the sound returned. Today, 1/31/2009, the sound went off again. I have a site visit scheduled for next week under an extended warranty which ends in March, 2009. I guess I am about to learn the true value of that waranty.
Comment by Guest, posted on Jan 28, 2009
32 inch model - same problem - solved by using the external outputs and buying some decent speakers with bass unit but Sharp should be ASHAMED of their behavior on this issue - they refused to answer my queries - they have lost me as a customer as well
Comment by Guest, posted on Jan 21, 2009
I had the same problem - picture, but no sound a popping noise when you turn it on. We had an extended warranty so the place where we bought it from fixed it for us. We were also told that it was the insulator material that needed to be replaced.
Comment by Guest, posted on Dec 05, 2008
I have Sharp LC -32D6U and sound went also. I called Sharp support, and asked if there was a fix, even with all the complaints on internet. She stated there is no recall or warranty fix for this problem. What a joke, no more Sharp products for this dude.
Comment by Guest, posted on Sep 07, 2008
I have exactly the same problem on a Sharp Aquos 32" televesion. I get the same right speaker click on power up, then no sound. Pushing the system reset button on the rear of the unit temporarily fixed the problem on a couple of occassions but now the problem seems to be more permanent.
Comment by pgmrblue, posted on Aug 24, 2008
I have a lc37d6u tv purchased 22 months ago with the same problem. Thank god I am not alone. I will try the suggested solution and get back to you.
Comment by hugobmw, posted on Aug 04, 2008
I have the LC-26D4U Sharp Aquos model tv. Everything has worked fine for the 18 months or so that I've had it but now it seems as if something is internally wrong with the speaker connection. When the TV first turns on I hear a popping sound come from the right speaker. The first time this happened I turned the TV on and off a few times and the problem fixed itself. Since then, however, I hear that popping sound (just from the right speaker) and I get no sound. When the sound did work, both the left and right speaker worked fine and I still only heard the popping sound from the right speaker. I have tried different connections (HDMI, component, regular video/audio cables) and still nothing. It is certainly something internal that is the problem and I was wondering if you have heard of this problem before and know of a solution or advice. I am out of warranty and do not want to pay a few hundred if this is something I can easily fix myself.
Thanks for any help.
Comment by housofsteel, posted on Aug 04, 2008
At two years and three months, my LC-32D6U sound went out last week exactly as others have described. A slight pop at power-up, intermittently working if unplugged for a few tries and then nothing. It would be great to have a solution come from Sharp that would help keep me as a future customer. I won't consider opening it up unless it was a simple loose wire or plug-n-play component. The sound works through a 2-channel stereo setup for the moment, but it's an added inconvenience to have to turn on (and remind others to turn off...) another component just for watching TV.
Jonathan
Comment by ohou, posted on Jul 10, 2008
Same problem with my unit. I have two Sharp TVs and had problems with both of them this week. Not sure what I did to anger the Sharp Gods.
Comment by Bobbie D, posted on Jul 04, 2008
Amazing my LC-32D6U (2 1/2 yrs young) just developed the same problem; no sound, sometimes came back after unplug replug but now gone for good - use of external amplifier with sound outputs from TV does work. Has anyone been able to get Sharp to fess up to this serious design flaw (and offer no cost repairs) - unless of course they say their top end expensive TVs only are designed to last for less than 3 years!
Comment by hbk 01 e, posted on Apr 05, 2008
Comment by lourig, posted on Apr 01, 2008
re: my post above, sorry, it's actually ic2502, not ic1502!
Comment by lourig, posted on Apr 01, 2008
i have a sharp lc32d6u and have the same problem with the audio cutting out. forum user cet was kind enough to email me the referenced tech bulletin. i took apart my tv and identified the circuit ic1502, which had the melted insulation material, just like he described and the pictures showed. i would caution anyone else who might attempt this to be careful! if you have worked on computers, etc., none of what's inside would look unfamiliar, but every thing's tight and you have to extract 2 or 3 other boards just to get to the one in question.
while i was in there and feeling brave, i looked at the other ic heat sinks, which all had the same condition with the failing insulation material. so i carefully cleaned the melted goop off of the ic's, heatsinks and circuit boards themselves, using a soft cloth and alcohol. there was actually one "good" piece of insulation material on one of the ic's, which i cut with scissors into equal pieces and put back on the ic's as a short term fix.
here's my question: what is this insulation material called and where can i get it? the best way to describe it is, it looks and feels like the brown magnet part of a refrigerator magnet. i assume that even though i "jerry-rigged" it with the little pieces and it has solved the problem, i need to get more of this material, go back into the tv, and reapply larger (i.e., full surface area of the ic's) pieces, so that the insulation material works most efficiently and disperses all of the heat. thanks for any help!
Comment by Guest, posted on Apr 01, 2008
i have a sharp lc32d6u and have the same problem with the audio cutting out. forum user cet was kind enough to email me the referenced tech bulletin. i took apart my tv and identified the circuit ic1502, which had the melted insulation material, just like he described and the pictures showed. i would caution anyone else who might attempt this to be careful! if you have worked on computers, etc., none of what's inside would look unfamiliar, but every thing's tight and you have to extract 2 or 3 other boards just to get to the one in question.
while i was in there and feeling brave, i looked at the other ic heat sinks, which all had the same condition with the failing insulation material. so i carefully cleaned the melted goop off of the ic's, heatsinks and circuit boards themselves, using a soft cloth and alcohol. there was actually one "good" piece of insulation material on one of the ic's, which i cut with scissors into equal pieces and put back on the ic's as a short term fix.
here's my question: what is this insulation material called and where can i get it? the best way to describe it is, it looks and feels like the brown magnet part of a refrigerator magnet. i assume that even though i "jerry-rigged" it with the little pieces and it has solved the problem, i need to get more of this material, go back into the tv, and reapply larger (i.e., full surface area of the ic's) pieces, so that the insulation material works most efficiently and disperses all of the heat.