Question about Dell 962 Photo All-In-One InkJet Printer

2 Answers

Low ink ovveride error dell 962

Any way to clear when you replace with a non dell cartridge?

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  • Anonymous Apr 13, 2008

    I recently replaced my empty ink cartridges but it is still reading low on ink.

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2 Answers

Don't bother with dell cartridges.

Posted on Apr 08, 2008

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  • 141 Answers

Dell printers are very fussy on nondell cartridges. Good luck. I have 2 Dell printers and they refuse to take non dell cartridges or manual ink refills.

Posted on Mar 26, 2008

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1 Answer

Black cartridge is new. registers low ink level and does not print at all.


Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to purchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Mar 17, 2011 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Error 1203 on a Dell 962 all in one


Hi,

Your ink cartridge contacts are dirty or that your ink overflowed.. you should take the cartridge out and with a kleenex carefully wipe off the contacts on the cartridge and in the holder and reinstall and realign the cartridges.You also need to wipe down the cartridge caddy sensors. If the problem persists, try another cartridge ( new ). If that does not solve the problem, then unfortunately, you need to send the printer to Dell for a sensor replacement.


Let me know,if needed further assistance.

Hope i helped you.

Thanks for using ' Fixya ' and have a nice day!!

Dec 15, 2010 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Scanner not working, but printer does print


Can you copy a document, when you put it under the glass? B&W and color?

If so, then it is a driver issue. Try reinstalling the printer by following the instructions located at...

962 All-In-One Inkjet Printer owners thread (W7)

If not, then...

Unplug the printer from the wall. Noe remove the power brick from the printer for 60 seconds. This will reset any error message the printer is getting. Plug the printer back in.

Turn on the printer. Open up the printer and take out the black cartridge and reseat it. Do the same for the color cartridge. Now close the printer and it will print an alignment page. Any error messages?

If you still get the error message, then it's possible that the sensor in the Dell Series 5 ink cartridge is bad. If this is a new Dell Series 5 ink cartridge, then take it back to the place of purchase for a replacement or refund.

black = black side(left) color = color side(right)

photo cartridge = black side(left color = color side(right)

Dell Series 5 ink cartridges have a sensor in them that cannot be reset. Article on refilling Dell ink cartridges.

Dell Series 5 ink cartridges can be purchased at Staples, Walmart or Dell's Website.

It's possible to pirchase a Dell Series 5 ink cartridge with a bad sensor. Please take it back to the place of purchase for a replacement.



Rick

Jun 01, 2010 | Dell 962 All-In-One InkJet Printer

1 Answer

Dell Photo 926 printer will not print with the black ink and tells me that the cartridge is incompatible even though there is ink in the cartridge and i got it from dell


Do you have a '926' or a '962' printer? You've cited each number in your problem description.

Remove the ink cartridge.
Turn the printer off.
Turn the printer on.
Reinsert the ink cartridge.

If the problem persists, contact Dell, and get them to replace it.

Nov 20, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Where is the Ink cartridge for Dell 962 located at?


If you mean how to access the ink cartridges, go to this link and go to "Ink Cartridge maintenance"

http://support.dell.com/support/edocs/systems/962/en/OM/962_English.pdf

If you mean, where do you buy Ink, follow this link and take your choice:

http://www.google.com/search?hl=en&q=dell+962+ink&btnG=Google+Search&aq=f&oq=&aqi=

Aug 04, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Reset the ink memory level after replacing cartridge


Hello,
Have you tried to unplug your printer and plug it back in?

May 31, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Reset the ink memory level after replacing cartridge


To get your printer to recognize the new cartridge; go to start - printer and faxes -right click on printer - preferences (printing preferences) -settings -load factory settings. Print test page Ctrl+P

-Mustafa

Apr 30, 2009 | Dell 962 Photo All-In-One InkJet Printer

1 Answer

Overiding Empty Cartridge error for Dell A10 962


maybe it have the ink level chip which can be resetted by removing the cartridge and oning and offing the printer for 5 times within 10 minutes coz it saves data of a cartridge upto 5 use before only.. and 6th time insert it.

Nov 15, 2008 | Dell 962 Photo All-In-One InkJet Printer

2 Answers

Overiding Empty Cartridge error for Dell A10 962


I would take out both cartridges and put them in again. Realign the printer and the error codes should remove themselves. Try turning the printer off and on before puting the cartridges in again. That may make a difference. You can let your computer know not to tell you when the ink is low too. Let me know how this work for you.

Cynthia Charczenko

Dec 26, 2007 | Dell A940 All-In-One InkJet Printer

1 Answer

Overiding Empty Cartridge error for Dell A10 962


Red flashing light on '8BK' small black cartridge on left hand side.
If this indicates 'low ink' then it is not alerting me on the monitor. I think this is something different because my printing has been interrupted. Aileen

Dec 13, 2007 | Office Equipment & Supplies

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