Question about Canon PIXMA iP4000 InkJet Photo Printer

4 Answers

Paper output tray is open but message says it is closed

Canon PIXMA iP4000. Used compressed air to clean both door position switches but problem remains. Works OK for about 1 in 20 print attempts.

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  • Anonymous Mar 07, 2008

    I got the same problem.... :(

  • Anonymous Jun 09, 2008

    I have the same problem

  • keisenmann Nov 23, 2008

    I have the same problem. Very frustrating, especially for a printer that I really like otherwise.

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4 Answers

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I solved this problem by putting a shim between the door & switch lever.
The shim is just a piece of cardboard/plastic/whatever about the thickness of a credit card & about 1/4 inch wide.
At the lower right corner of the paper outlet is an opening about 1/4 inch square. On the right side deep in this opening is a lever (rather hard to see). When the door is opened it lifts the lever up (presumably telling the printer the door is open). I took a small screwdriver, inserted it into the left side of the opening, turned it counterclockwise until it caught the edge of the lever & lifted it up, inserted the shim below the lever, & withdrew the screwdriver. This solved the problem (it has only recurred once since the shim was put in).
If the shim falls out just reinsert it. Of course, if you ever want to close the door you need to remove the shim first.

Posted on Sep 28, 2008

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Hi guys, The internal lever was not being driven due to a small cover (internal) damage. Here my solution
Paper output tray is open but message says it is c - paper-output-tray-open-but-message-says-zectc1wrfjufjpsfkkv4i53d-3-0.jpg



paper-output-tray-open-but-message-says-zectc1wrfjufjpsfkkv4i53d-3-5.Paper output tray is open but message says it is c - paper-output-tray-open-but-message-says-zectc1wrfjufjpsfkkv4i53d-3-9.jpg/images/paper-output-tray-open-but-message-says-zectc1wrfjufjpsfkkv4i53d-3-9.jpg

paper-output-tray-open-but-message-says-zectc1wrfjufjpsfkkv4i53d-4-4.jpg

Posted on Dec 28, 2016

Anybody knows how to fix this?

Posted on Mar 09, 2008

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There is a little button on the front face (top left) of the printer that you can see when the front door is open. If you depress the button while the door is open, the printer will think the door is closed.

To be sure, close the door and open it again. Or just depress the button to be sure that it is in the "out" position.

Hope that helps!

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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2 Answers

What does close the feeder tray mean


The Canon PIXMA iP4000 InkJet Printer has two paper sources for printing. Likely the top feeder tray is not completely closed (it is possible you do not have the printer set up to feed from both which may cause the error).

See the Quick Start Guide and the Picture Below:
3_6_2013_10_54_31_pm.png

Mar 06, 2013 | Canon PIXMA iP4000 InkJet Photo Printer

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I receive the following message on the PC display: "Document printing cannot be executed because the paper output tray is closed. Open the paper output tray. Printing will restart". I want to mention


The blinking is just an attention light so there's nothing to worry about that. Try adjusting your paper tray to the paper size you are about to use. Or try checking the duplexer panif its positioned properly. Hope this helps.

Dec 20, 2012 | Canon PIXMA iP3000 InkJet Photo Printer

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Printer notes "Error 6000". It is being used


Take a close look at the printer and the paper tray. The error usually means that the paper output tray is closed (or something is blocking it from opening). Remove the object blocking the paper tray and pull it fully open (including the extension). Then turn off the printer and turn it back on. The error can also occur when a book is being scanned that blocks the paper tray.

Some documentation on the Canon error messages for the MX860 is here: https://www.canon.ie/Support/Consumer_Products/products/Fax__Multifunctionals/InkJet/PIXMA_MX_series/PIXMA_MX860.aspx?faqtcmuri=tcm:24-644260&page=1&type=faq .

I hope this helps.

Cindy Wells

Sep 11, 2011 | Canon PIXMA MX860 OFFICE AIO-2.5IN LCD...

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Canon Pixma i4300. Front output paper tray pounced on by pet cat. Closed it up and opened it again When I try to print I get this message: "Document printing cannot be executed because the paper...


If you can remove the tray - have a look at it and it should come out without much force by pressing on the sides. If it comes out you may see the sensor inside that maybe is bent up and is not registering that the tray is open. If you see it you can bend it back down. You can also shoot canned air(with the tray in the out position of removed from the machine) and a piece of debris may come out. Use short squirts or the can gets very cold. All the office supply places and computer stores sell the cans of compressed air.

If none of the above helps, you can always communicate directly with Cannon at:

http://usa.canon.com/cusa/office?pageKeyCode=contactUsLanding

I have found them to be very helpful. Good luck..............................Pete

Jul 20, 2011 | Canon PIXMA iP4300 InkJet Photo Printer

2 Answers

Error e03, but there is no jammed paper


E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.
E, 0, 3
Paper Output Tray is closed / Paper jam


Summary
If the Paper Output Tray is closed, open it. The machine resumes printing.


If opening the Paper Output Tray does not resolve the problem, or if the tray was open to begin with, the paper may be jammed. Remove the jammed paper, reload paper properly in the printer, then press the Black or Color button.

Techbelkin

Nov 03, 2010 | Canon Pixma Mp250 Allinone Inkjet Photo...

1 Answer

I have Canon pixma MX310 and I just trying to set it up.I'm trying to print and there is message open paper out tray.What is that mean and how I can fix it


The printer will not print as long as the paper output tray is closed.
  1. Open the Paper Output Tray (2).
    Put your finger in the rounded indent beside the Paper Output Tray and open it gently.

  2. Open the Output Tray Extension (3).
    Open up and set the Output Tray Extension completely by pressing down the hollow on its front side.

  3. Adjust the position of the Paper Thickness Lever (4).
    Set it to the right when printing on envelopes or T-shirt transfers, and left when printing on any other type of paper.

t_0123.jpg

Oct 29, 2010 | Canon PIXMA MX310 All-In-One Printer

1 Answer

3 yellow flashes, then 1 green on a Canon PIXMA Ip4000


3 flashes is a GREAT symptom report. We need some more than that, but it does give us a direction.

If this is a "Service Call Error", it will be accompanied by an on screen message that includes a "6000" error code.
Here are the possible solutions....
- Timing sensor unit (QM2-1213)
- Timing **** disk film (QC1-4833)
- Feed roller ***'y (QL2-0598)
- Platen unit (QM2-1215)
- Logic board ***'y (QM2-1548)*1
- PAPER FEED MOTOR (QK1-0550)

These solutions are not for the novice, but are user servicible for many out there.

If this is a "Operator Call Error", it will also be accompanied by on screen error codes

Paper jam. [1300]
Paper jam in the under guide. [1304]
Paper jam in the rear guide. [1303]
Solution: Remove the jammed paper, and press the Resume/Cancel
button.
OR

Front door closed. [1250] Open the paper output tray.

Get a free copy of the service manual by contacting me at www.Equipmentcity.net

Sep 29, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

1 Answer

Red does not print, neither does yellow . have deep cleaned 3 times without changing anything Canon Pixma ip4000


plugged nozzles use a syringe and water to unplug and put paper towel under to catch residue and use canned compressed air to blow out and clean unit!! :)

Jul 07, 2009 | Canon PIXMA iP4000 InkJet Photo Printer

2 Answers

Paper output tray is closed


I had the same problem with the paper output tray. I solved it by removing the switch by removing one screw and tying the wire leads together. Now the printer thinks the tray is always open.

Dec 31, 2007 | Canon PIXMA iP4000 InkJet Photo Printer

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