Question about 2wire HomePortal 100W (1000-400026-000) Wireless Router

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Home portal not yet activated

Have a 2 wire home portal 1000sw will not connect to my laptop system is windows xp but 2 wire compatibility says windows 95 98 2000 could this be the reason it does not work help

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  • sheshu_24 Sep 21, 2008

    i have 2wire homeportal Sw1000, im not able to connect to new laptop which has windows vita, is it supports windows vista?

  • Anonymous Dec 27, 2008

    My internet is working fine on my desktop but 2Wire on task bar says that the home portal is not yet activated and I cannot connect on my wireless laptop. ATT says they think they modem is old and cannot offer any suggestions for connecting.

  • doxhunds3 Jan 18, 2009

    I am connected and on the internet then all of a sudden I loose the connection with the 2 wire, this happens over and over!!! What is wrong, my other computers do not have this problem just this one.

  • krazykatt Mar 23, 2009

    have been using 2wire for over a year and while on laptop today it just disconnected and now will not give me my connection


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I have the 2wire but its not connecting to the computer

Posted on Jan 30, 2009

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XP is an very good OS which will connect with 2wire without any problem.

If your computer is not able to detect modem, pls follow these steps.

* Check for damage of ethernet cable
* Try to reset the modem by using a paper clip punching into the reset button
* Even if your modem is not detected, force the IP and Default gateway

Take care

Posted on May 25, 2008

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I cannot go into my e-mail, I thought I had the wrong user name and password or forgot it. I called ATT&T and they want to charge me. They gave me the user name and password but it still won't work.

If you have an Efficient/Speedstream 5100b or 4100 set to do PPPoE:

1. In your web browser browse to This address will be located on a yellow sticker on the bottom of your modem.
2. The first screen will ask you for your Modem Access Code. This also will be located on the same yellow sticker.
3. At the login screen type in your SBC member ID and password.
4. Click Connect.
5. If everything is succesful you will get a screen that says, "You Are Connected." and your Internet light will go solid green. If you username or password is invalid you will get a screen stating such. If there are other problems you will get a screen stating, "The DSL connection is down."

If you have the 2-wire Home Portal:
1. In your web browser browse to http://homeportal/setup or to (Or on older models its
2. Put in your 2-wire system password at the prompt.
3. If they key code is not already filled in put in 522P-22P4-6262-22AT-F2NV for PPPoE and 522P-22P4-2E62-22AT-F27W for static then next.
4. Put in your full member ID and password and next.
5. Select your timezone
6. You should now be connected.
If you have another modem other than the 2-wire Home Portal or 5-LED "5100B",

Windows XP:

1. Go to Start > Control Panel
2. Double click on Network Connections
3. Click the link on the left side that says "Create a new connection"
4. Welcome to the New Connection Wizard! Click Next.
5. Choose the top option labeled "Connect to the Internet." Click Next.
6. Choose the middle option labeled "Setup my connection manually." Click Next.
7. Choose the middle option labeled "Connect using a broadband connection that requires a username and password." Click Next.
8. It asks for an ISP Name. Basically, this is just going to name the icon, so name it whatever you prefer. We usually recommend "DSL Connection." Click Next.
9. It asks for your username and password. Enter both those in, and then uncheck the bottom checkbox that says "Turn on Internet Connection Firewall for this connection." If you feel confident that you know how to turn this off later, you may leave this box checked. When done with all of that, Click Next.
10. Completing the New Connection Wizard! Check the box that says "Add a shortcut to this connection to my desktop." Click Finish.

If I could be of further assistance, let me know. If this helps or solves the issue, please rate it and give a testimonial for my response

Thanks, Joe

Jan 29, 2011 | Computers & Internet

1 Answer

Forgot password for 2wire modem. the 1000sw.

well beneath the 2 wire system password field you will find a link which says "i forgot my password". click on it and it will show you the hint for the password. if still you cant remember the password then click on the link which says "i still cant remember my password". it will show you a 20 digit number. you will have to contact tech support for 2 wire and give them this number. they will give you a temporary password by which you can login in the 2 wire page.

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Using 2wire 1800hg Home Portal. Have successfully connected with PC Port Adaptors using the existing telephone line. No problems. Then purchased a laptop w/ Vista installed. 2wire setup CD causes error...

Listen, you do not need that CD! This is already configured. That cd is for other types of troublesome operating systems that just cannot seem to get is DNS settings right such as windows XP. The cd is for XP only you do not need this with vista.


Jul 18, 2009 | 2wire 1800HG Router (RG1800HG00)

1 Answer

2wire homeportal 1000hw cannot find wireless address

Windows 7 (Beta) and Windows Vista 64 Bit. Step 1. Do not allow the autostartup to run the installation application. You must right click on the CD ROM and select the "OPEN" option. Locate the driver on the install CD. Since my DVD ROM drive is my "D:" drive I located the driver at D:\USB_VISTA32364\BACKUP_2WIRE_VISTA_USB_Installer.exe . Before you click on this you want to right click on this and select Properties. In the properties tab click on the middle tab marked "Compatibility". Make sure you select the checkmark box to: Run this program in compatibility mode for: and use the pull down menu to select Windows XP SP2. This is how I was able to get my 2wire utility to work on Windows 7 (beta) 64 Bit.

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2wire xbox 360 wireless

My 2 wire is a home portal 1000 which doens't have wireless. So the easiest way to solve this is to get a wireless router and plug it into your 2 wire router (I did this) then connect the xbox 306 to that.

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Dell Laptop with XP keeps dropping connection

find the manufacturer/model # of your wireless adapter and download the latest driver from dell's website (you can go to and enter your service tag/laptop model # if you want).

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Wireless connection of netgear wireless router for compaq laptop

When you look on the box that the router came in, you have to look to see what Operating Systems it is compatible with. In many cases, routers will not be compatible with vista. I have a Linksys WRT300N, and it works great with Vista.Hope this helps.

May 04, 2008 | NetGear WGR614 Wireless Router

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2 wire 1000sw driver

Hi lks1,

Goto this site:

scroll to the bottom, and choose the driver for your operating system..

If you have windows XP, here is the direct link to the driver:

Mar 28, 2008 | 2wire (1000-400108-001) Router

1 Answer

Can't connect one laptop

Ok this is a simple, but difficult fix at times. I need to know if the other laptop is used in and or outside of your home? In addition I need to know if you have security like a WEP or WPA setup? Do you have a home network setup using this router/modem? I may have other questions, but these I need to know in order to give you an exact answer!

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