Question about Apex Digital AT2708 27" TV

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Black Screen Last night while watching tv, our screen went slowly to black with a last bit of blue color in the center. The power cord was plugged into the back of our Comcast DVR, and the DVR was plugged directly into the wall. Now our television will turn on, but we get no picture or sound. The DVR is doing the same. Is all hopeless? -or do you think we might be able to repair the problem? Thank you for any suggestions, MonicaP.

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  • Anonymous Feb 26, 2008

    wont come on

  • MonicaP Feb 26, 2008

    Hello Andy007...I tried the solution you suggested to try and isolate the problem. When I plugged the television directly into the wall, the tv made the "pinging" sound it used to make when the power was turned on. However, the on/off red indicator light was not on, and when I pressed the power button to see if I could get any response again, nothing happened..no sound or light. I unplugged and tried once more, and it made the initial ping noise again when I plugged in, but nothing afterward. -And of course COMCAST is already taking the stance that their product did NOT cause damage to my television. Thank you- MonicaP

  • MonicaP Feb 26, 2008

    Yes to all of the above.-As a matter of fact, I have taken the back off already, as I am ready to start the process of elimination. HOPEfully with your help, we can get to the bottom of the problem.
    -MonicaP

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The first step here is to isolate the problem. You need to know if it is in your TV or DVR. Unplug your TV from the DVR and connect it directly to the wall outlet. Then connect a TV antenna, or a small thin wire, to the F connector on the back of the TV (this is the threaded connector - where you plug your cable). Try searching for some air channels and see if you get any channels at all, and post back.

Posted on Feb 26, 2008

  • Tony Harrison Feb 26, 2008

    Ok now we know your TV definitely has a problem. Are you electronically inclined ?? Can you open the TV and check some parts I will tell you about, and are you able to solder and desolder ? Thanks.

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