- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
And you are sure, the battery does have enough power? because that could have caused the problem in the first place. But if it has enough power, you should check if anything could block the free movement of the lens barrel. Did you drop the camera, or bumped to anything, while the lens was out? When you don't see any damage on the outside, still it could be some damage on the inside, or a motor that won't work.
I should try to recharge the battery, and if after replacing the battery, the lens won't move, I should visit a service centre, or if a good photo shop is close by I would ask there with the camera in my hand, what they think of the problem.
It sounds like the lens drive (internal), which controls the focus by moving the lens in and out, as so with zoom function, has been damaged or is jammed. First try replacing the batteries with fresh matching ones. If that does not work the camera will most likely need to be taken to a repair shop as the cameras are usually pressed together and also have very small screws that require very small special tools. If the camera didn't cost to much you are better off replacing it. An, (in my opinion), unprofessional option to try is with new batteries in the camera is to try the zoom function and listen to the camera to see if you can hear the motor trying to work, with that said, while operating the zoom buttons slightly apply pressure to the face of the lens to see if it will move back in. I am not responsible for any further damage if you try this.
Hi there, dont use it. Because its a problem of lens giude pin. May be its damaged or some how there is some dust stucked.
Another few reason is below.
Low battery or damaged battery can't afford to give that much power to motor. Or see the image below for lens problem.
I suggest you try to clean as per your risk or visit a canon service center. Thanks.
If the lens is stuck inside the camera and you hear a motor noise - changing batteries will not help. This has happened because the lens barrel is jammed inside the camera. Unfortunately, you will not be able to repair that issue. If the lens is stuck outside the camera, slightly tilted, and you hear a motor noise; you might be able to save camera. First, only use good batteries (stay away from alkaline batteries - waste of money), go with Energizer Lithium or Duracell Power Pix (you will get your moneys worth and have less problems with the camera). Second, very GENTLY, pull the lens barrel up and in the opposite direction of the tilt (to make the lens barrel straight), you will hear a slight click sound - DO NOT PUSH ON THE LENS BARREL!!!. Put in the new batteries and the lens should retract.
You have a bad lens. Unless the camera is in warranty the cost of repairing the lens is higher than the value of your camera. The strange noise you hear is the lens motor trying to move the lens. One solution is to blow compressed air around the lens. Sometimes dust and dirt may jam the lens.
you should not hear the zoom motor operate. you should not hear the result of its operation as elements move along. you have a worn gear or contamination, or other defect. its probably minor. it happens.
return for service. its a good unit. but i would compare repair cost to replacement of latest comparable unit and then explore an upgrade option.
The small gears that link the viewfinder and lens may be out of sync.
If you are a technical person, you can remove the frontcover, first taking off the topcover, (one screw is hidden under the mode dial). Power up the camera and remove the batteries when the lens is fully extended. BE CAREFUL NOT TO TOUCH THE CAPACITOR!
Gently lift the viewfinder and move the viewfinder gear one tooth. It will probably only move one way.
Put the batteries back in and try the lens. If this does not solve the problem, you may need to replace the lens or viewfinder.
The noise you're hearing is perfectly normal. This generation camera uses a piezo electric focus mechanism to operate the lens. You will notice that the noise goes away if the camera is left alone for a moment while focused on a non moving object, this is because the focus adjustment is made and then the piezo circuit shuts down to conserve battery power.
You should have no problems with this camera, it is very reliable.
Hope this helps you.