Question about SanDisk Sansa e250 MP3 Player

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My mp3 player wont work it's at the refresh datebase screen.

Nothing works on it... iv tryed everything to fix it but nothing would work... so i really need help if you guys can help me.. thanks

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Hi what you need to do is goto sandisk website and download the latest firmware but before you do that try and put the mp3 into recovery mode if it goes into recovery mode then you can install the latest firmware this is how to put it in recovery mode
1. unit off slide lock switch to lock position
2. hold down rec button on left hand side
3. whilst holding rec button switch mp3 on whilst still holding rec button
this should now be in recovery mode now download firmware and follow instructions this should solve your problem as long as it is a software problem let me know how you get on ok

Posted on Feb 26, 2008

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It often happens when it doesn't a file is corrupted. If it gets stuck on "Refreshing database", turn it off by holding the power switch until it shuts down, then plug it on a computer and when the sansa logo appears, unplug it. It will skip the datebase refresh and you'll be able to reformat it.

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Well it turns on then it gose to th refreshing datebase then it loads for a bit then restarts


i think it needs a firmware upgrade...you'll find the firmware on sansa support site...

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If you tried everything you could then Format the player. It will erase everything and will Very much fix anything wrong with the player. To do That go to start>my computer>Mp3's Drive. Probably a Letter like (F:) or (G:) which ever the mp3's drive is. Then Right Click on the Drive and Click Format. it will ask if you want to format, as it will erase everything. Click yes and perform a "quick format" when done. safely disconnect from the computer and restart. then load the songs. It should work then. Hoppe this worlks. :]

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it could be that you need another cable.

Nov 13, 2007 | SanDisk Sansa e260 MP3 Player

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Hey duse. I managed to fix my problem. Go to this site and folow the instructions. http://www.anythingbutipod.com/forum/showthread.php?t=11233

Jul 24, 2007 | SanDisk Sansa e250 MP3 Player

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