I have this strange issue (or it is strange to me).
I completed a fresh re-install of Windows XP; the display works great; until I install the driver (ATI Radeon). Upon reboot I get a blank screen; however, I can still logon ( I knew how far to move the mouse to click on the icons). I know it is booting properly; and the display works fine until I try to install the driver.
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Hope you are using a fresh windows XP install of the entire system.
HP drivers will need to be obtained and installed before running. The error on the screen usually is a driver error and not a XP issue.
This sounds like a hard drive issue, or windows files have been corrupted, if you have a CD installation disc do a fresh install of windows, if that fails! have the hardware tested, for hard drive replacement.
The first issue sounds like a bad LCD. I can help you with the second issue. You didn't mention which Windows you are installing but because of the sata controller issue I will assume you are converting from Vista to XP. Here is how you do it: You will need to slipstream the sata drivers onto the XP installation disk. You will need to download these two programs: nLite, and CDburnerXP.
nLite is a program to slipstream the sata drivers to the XP install disc. CDburnerXP is a program you can use to copy entire disks and create and burn ISO images. Next you need to download the sata drivers for your laptop. Both ICH9 for Intel, and sata for AMD are HERE. Download the correct version for your laptop and save this link as it also has all the XP drivers for a DV4.
Put your XP installation disk in your computer and copy the disc to a folder using CDburner. Now start nLite and point it to that folder to reference it to an XP installation. When you get to the modify screen select add drivers, select entire folder and browse to the sata drivers you downloaded. Continue and tell it to create an ISO image. After that is complete you can go to the ISO you just created and double click it to burn a fresh installation disk using CDburner. Now you have an installation disk that will install XP. After XP is installed go back to the link I gave you to download all the XP drivers for your laptop.
As you have mentioned that you have installed Windows XP on the system. I would like to tell you that after installing Windows XP, you have to install the drivers for the video and audio also.
Since you haven't mentioned the make of the laptop. So, I would request you to please let me know the make of the laptop so that I can provide you with the drivers for the same.
The only issue that why you are not getting sound is that we have to install the sound drivers in order to make the sound to work.
The issue is due to presents of earlier operating system files which are avoiding you to reinstall the os.
At this point I recommend you to clean the hard disk and then try for fresh installation. However, I am providing you the steps below:
Perform the steps provided in the below web site and then perform the Reinstall process
NOTE:The URL above will take you to a non HP Web site.HP does not control and is not responsible for information outside of the HP Web site.
After performing the complete format of Hard Drive, Reinstall the Windows XP.
To reinstall the operating system, follow the steps below:
1.Ensure that the CD-ROM is connected to the notebook.
2.Turn on the notebook.
3.Immediately insert the operating system CD into the CD drive.
4.Press and hold the Power button for 5 seconds to turn off the notebook.
5.Press the Power button again to start the notebook.
6.Press Esc key to boot from the CD when HP logo appears.Choose the first boot device as CD ROM and then click enter. TheWelcome to Setup screen is displayed.
7.Press ENTER to continue.A Licensing Agreement screen is displayed.
8.Press F8 to accept the agreement and continue.The Setup window is displayed.
9.Press ESC to continue installing a fresh copy of the operating system without repairing.
10. Press ENTER to setup the operating system.
11. Press C to continue using this partition.
12. Select "Format the partition using the NTFS file system (Quick)", and then press ENTER.A caution message stating thatformatting this drive will delete all current files, is displayed.
13. Press F to format the drive.The reinstallation process begins and may take several minutes to complete.Your Notebookwill restart into Windows after the process is complete.
NOTE:When prompted for the product key, refer to the Microsoft Certificate of Authenticity located on the bottom of your notebook.
I hope this information helps you. Please reply if I can help you further.
If a system restore does not take care of this issue, then i recommend backing up all data then reinstalling the operating system. If you need further assistance, you can contact us 24/7 at 800-595-3564. Thank you.
I have the solution! Read this thread and install this version of XP 32-bit. I am currently running this version of Windows XP Pro 32-bit on my HP Pavilion dv6-1030us. IT WORKS!!! I promise. After you install that version of Windows XP 32-bit than follow the second link here. Good Luck. Step 1) Download this OS here: http://www.mininova.org/tor/2863191 Step 2) Burn the ISO using your favorite ISO burner. (I use ImgBurn) Step 3) Do a complete fresh install. Step 4) Install these drivers: http://h30434.www3.hp.com/psg/board/message?board.id=OS&thread.id=9700&view=by_date_ascending&page=6 Step 4) The drivers on that page are post by Daniel, so please give him kudos for hunting down the entire driver list. Step 5) Reboot and ENJOY! -=Viralnexxus=-
When you re-insalled Windows XP, Windows didn't install the graphics driver because it didn't have a driver for your graphics card and it installed a generic VGA driver instead. You can check this by going into the Control Panel - Display etc.
Download the video driver and install it to fix your display problem.
You need to download the video driver from the Compaq/HP WEB support/download page. Make sure you select your model laptop and the XP Windows version of the drivers you require.
Viral infection is most likely the cause. Did you either recently install or update an antivirus program, or use one of those "remote fix your computer" services? Can you take the computer to safe mode?