Question about Digidesign Mbox External Sound System
We are not the manufacturer, you will need to contact Digidesign to get it repaired. We are just a community site that tries to help users with questions about various things.
Posted on Feb 25, 2008
Replacement faceplate should cost you about 30 bucks including shipping. Call their paid support line 888 918 3444 (you will need to enter a credit card there) and tell them you want to order a replacement faceplate for original Mbox. Ask them not to charge you for the call as you are not calling for support, only to order a part. However, if you want them to fix it for you, they are also the right guys to give you a quote.
Replacing it should not be too hard, and I suspect that light are blank because one of the harness connectors is disconnected or maybe damaged. The main thing is that it is working internally. That faceplate is a bad joke on an otherwise great design.
Posted on Apr 11, 2008
a 6ya expert can help you resolve that issue over the phone in a minute or two.
best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
the service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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