Question about Philips GoGear HDD6330 MP3 Player

1 Answer

Ahh Hello, I have an phillips sport mp3 player (The round one) and its not turning on completely, Its been working fine for the past year or so, I came to turn it on this morning, and it just wouldn't work. ive tried reseting it but nothing happens help? :/

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  • Arielbaker Feb 25, 2008

    Hello, I have an phillips sport mp3 player (The round one)

    and its not turning on completely,

    Its been working fine for the past year or so,

    I came to turn it on this morning, and it just wouldn't work.

    ive tried reseting it but nothing happens

    help? :/

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1 Answer

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  • Expert
  • 476 Answers

Sounds like the firmware is corrupt.

Install (if you haven't already) and run the Device Manager or Firmware Upgrade (dependant on model) software from the product CD.

Connect the player to the PC and follow the on-screen prompts.

If this doesn't help let me know the model number for more assistance. Should be PSA{XXX}

Posted on Feb 27, 2008

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
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4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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