Question about Canon PIXMA MP830 All-In-One InkJet Printer

2 Answers

MP830 Canon Faxing problem

I am getting a dial tone, I can hear fax sound on the other end when I dial but I get a report printout that says

ERROR TX REPORT.

Pages sent 0
Result NG

Posted by on

  • 3 more comments 
  • twins2twins2 Mar 12, 2008

    Yes I have the same exact problem. Can anyone help??

  • Anonymous Mar 24, 2008

    Me, too!

  • TammyCameron Oct 01, 2008

    I tried the solution, but it didn't work for me still getting pages sent 0 result NG. The only way that I am able to send a fax is to hit hook --> dial # --> wait for fax machine to pick up --> hit start.

  • greg151 Oct 24, 2008

    i HAVE THE SAME PROBLEM AND i'VE CHANGED THE ECM VALUE TO off.

  • emaillxd-it Nov 09, 2008

    I have the same problem and changed ECM to off but it still doesn't work.

×

2 Answers

  • Level 1:

    An expert who has achieved level 1.

    Corporal:

    An expert that hasĀ over 10 points.

    Mayor:

    An expert whose answer gotĀ voted for 2 times.

  • Contributor
  • 1 Answer

Display the fax menu and then select Print Report\List and print the Users Data List. Check the setting of the ECM TX setting. If this is ON turn it OFF. This is the Error Correction Mode setting, probability is the fax you are sending to is not ECM compatible. The MP830 is suppose to automatically send in standard mode if receiving machine is not ECM compatible however I am not sure how well this works. Turn the ECM setting off by displaying the Fax Menu and then select Maintenance\Settings, Device Settings, Fax Settings, TX settings, ECM TX.

Posted on Apr 25, 2008

  • phlebo73
    phlebo73 Sep 10, 2012

    This helped me a lot!! I also had to change the RX setting the same way. Thank you sooooo much!

×

Great solution (sorry, I clicked Fixya, the best rating, but I am not a Fixya member). Thanks for your help. Canon should advertise with you!

Posted on May 17, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

How to send fax? activity report shows MODE:tx g3 and resust shows:ng00ff


The result NG 00FF means that the machine has tried to send a fax and gone through it's 3 redials and ended up failing to transmit. You do not say if you can receive faxes?

1. Make sure the telephone line you are connected to will make an outgoing and an incoming call. try this with a good working telephone.
2. Make sure you are using the genuine canon telephone line lead.
3. Make sure the line lead is plugged into the LINE socket and NOT the TEL socket.
4. Press the HOOK button on the fax and you should hear the dial tone through the speaker.

If all the above works and is correct then the machiine has a problem but i doubt it as you are getting 00FF and if the machine was at fault you would get a different error.
I reckon the above should cure your problem.

Good luck.

Jul 09, 2011 | Canon imageCLASS MF4150 All-In-One Laser...

1 Answer

Faxing


did u try to do a hard reset to clear this error?

if nt try it please

Jun 26, 2008 | Canon PIXMA MP780 All-In-One InkJet...

1 Answer

None of our faxes are going out and we receive error number 87


set the fax so you can hear dial tone... if no dial tone then check the fax line.... if fax line plugged in... plug it out of the fax and plug into a phone... if still no dial tone then change fax cable... if dial tone... then call your cell... if static... fax wont work call phone company... if you get a funny signal call phone company...

Dec 10, 2009 | Printers & Copiers

1 Answer

L220 Cannon Fax tx function was not completed


It's possible you're not dialing the country's calling code or not dialing the correct sequence for international calling. To place a call out of the U.S. dial: "011 - country code - city code - number" The country code for Poland is 48. The link below contains the city codes for Poland which you may not have. Best of luck and I hope this solves your problem. Thank you for using Fixya and please remember to return to rate this answer.

International Calling Codes

Nov 26, 2009 | Canon ImageRunner 2020i Copier

1 Answer

When I hit hook to send a fax I hear a click but I get no dial tone and the same on receiving a fax MP830


You only hit hook to hear the dial tone or use the machine like a speaker phone. To send a fax you press fax start. If you can't hear a dial tone when you press hook, there is something wrong with the phone line connection, or it's plugged in to the wrong plug on the machine. The phone line goes into the one marked with an L, the other with the pic. of a phone is for an additional telephone.

Oct 13, 2009 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

When trying to send a fax, the fax didn't go through, could it be that i am doing something wrong, or possibly a problem on the recieving end?


Could be either, make sure you are set up for the proper dialing mode, either tone or pulse dialing, and check your sent fax report for the error code created when the faxes don't go thru, and let me know what the error # is.

Sep 03, 2009 | Canon MX700 Office All-In-One InkJet...

1 Answer

Menuel Required Urgently please.


hi!i got the manual for you, its here
hope it helps!

Nov 26, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Faxes won't complete transmission


those noises you hear are line noises via your phone line, not machine related but they wreak havoc on faxing. first you need to replace the actual line connecting the fax machine to the wall. If this doesn't fix the problem then have your phone lines tested. also make sure your machine is set for digital or analog service, depending on which you have. Good Luck.

Sep 20, 2008 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Fax Confirmation on a Canon MP830


To print a TX (transmission) report after each fax sent:

1. Press the Copy button if that light is not already lit
2. Press the Menu button
3. Press the Right arrow to get to "Maintenance / settings"
4. Press the OK button
5. Press the Right arrow to get to "Device settings"
6. Press the OK button
7. (You should be at FAX SETTINGS) Press the OK button again
8. Press the down arrow to get to "TX settings"
9. Press the OK button
10. Press the down arrow to get to "TX report"
11. Press the OK button
11. Press the down arrow to get to "Print for each TX"
12. Press the OK button
(You can have the machine print the first page of the fax with the report if desired)
13. Press Stop / Reset

Apr 04, 2008 | Canon PIXMA MP830 All-In-One InkJet...

5 Answers

Repeated Fax TX report printing


Solution #3 solved it for me. The report kept printing over and over, so I used the menus (roughly) mentioned in Soluton #3 by guest.

My problem was the printer was trying to print the TX Error Report with the image attached. That made the report too big for standard sized paper, so the machine kept telling me to check the paper size, and I'd hit 'OK', and that made the machine try to print the report again, for it continued to think it had not printed a complete report.

Here's what I did...

Go to: Fax Menu
Arrow right ( >) to Maintenance/Settings, hit, 'OK'
Arrow right to (>) to Device Settings, hit 'OK',
Fax Settings, hit 'OK',
Arrow down ( v ) to TX Settings, hit 'OK',
Arrow down ( v ) to TX Report, OK
Select 'Print error only', hit 'OK',
Attach TX image, Select 'NO', hit 'OK"

With the instruction to not attach the TX image, it will print out the error report without the TX image, the report will fit on the paper, and it will clear this problem.

Good luck!

Jan 22, 2008 | Canon PIXMA MP830 All-In-One InkJet...

Not finding what you are looking for?
Canon PIXMA MP830 All-In-One InkJet Printer Logo

4,459 people viewed this question

Ask a Question

Usually answered in minutes!

Top Canon Printers & Copiers Experts

kakima

Level 3 Expert

96333 Answers

old marine
old marine

Level 3 Expert

1453 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Are you a Canon Printer and Copier Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...