Question about Sharp AR-168D Copier

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Black line when i make a copy through the feed, there's a black line that appears! i tried cleaning the glass but still no luck!

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  • jma0923 Feb 26, 2008

    just when i use the feeder

  • brian c
    brian c May 11, 2010

    Does the line only appear when you use the feeder, or also on the large glass?

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  • 47 Answers

Try cleaning the scan glass, there should be a thin scan glass that the paper runs over when you use the feeder that may have white out or some other foreign object on it, try cleaning this using rubbing alcohol and a cloth rag

Posted on Feb 26, 2008

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1 Answer

I have the SCX-4521. When I feed paper into the top to make copies, the copies come out with a black line in the middle of the page from top to bottom. However, if I make copies by laying the page on the...


Hi there,

Have look where the paper feeds into the tray at the top.

Most likely there is a piece of rubbish stuck in there, another piece of paper or some fluff or something. Blow it out and give it another try.

If this doesnt work open the lid and have a look to the far left of the plate glass. you will notice a small plate glass seperate from the main plate running parallel with the main plate. Clean this with a damp cloth and some window cleaning detergent. Sometimes correction fluid gets wiped off onto this portion which acts as the Scanning Region for documents inserted on the top feeder. This causes a "permanent" black object being scanned for copying, hence the black stripe.

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http://h20000.www2.hp.com/bizsupport/TechSupport/Document.jsp?lang=en&cc=us&taskId=125&prodSeriesId=378048&prodTypeId=18972&prodSeriesId=378048&objectID=c00062196

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If the black line appears ONLY when copying and NOT when printing then you need to clean the adf strip glass. This is the thin strip of glass that is just to the left of the large original glass. Clean this glass very well with a soft cloth and glass cleaner. The line is caused by a small particle stuck to this strip of glass.
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If the lines are vertical (in the direction the ADF feeds, 11in long for 8 1/2 by 11) You can try cleaning the glass the scanner uses when it's using the document feeder. Pull up the top left part of the printer where the documents feed, there's a little rib in the middle of the side to help you do this, then simply pull up the assembly underneath with all the rollers in it, you should see about an inch of glass underneath and a centimeter long strip of white plastic on the assembly (this serves as the white background when feeding slimmer papers) Clean them both. I'd recomend any glass cleaner, just don't spray it in there, spray it onto a cloth.

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If you lift the scanner cover, you should see an area on the right end of the platen glass marked at the edge with arrows as Read Area. This is the area used when documents are scanned through the auto feed. Make sure that the glass is completely clean in this area, as any dirt will show up as a line on the copied image.

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Make a COPY and see how the copy comes out. If you see the same black vertical lines that other people are seeing, then you probably have something like whiteout on the scan glass.
Open the fax top cover where you feed your originals, and then look inside for a piece of glass about 10" long by 1/2" wide. Then I would try cleaning the glass with rubbing alcohol and also go over it again with windex.
After cleaning the glass, try making another copy to see if it has improved. If it has, but still has more lines, then try re cleaning the glass.
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If you open up the feeder door (Where your originals feed into) you will see a slit of glass going from side to side by the feed rollers. (you might need a flashlight to see it better)
On the slit glass there is probably some white out or something on the glass. All you have to do is clean the glass and this should take care of your problem.
To help you zero in on where the marks might be located, make a copy of a white piece of paper through the fax machine.
And then line up the copy that comes out with your black marks to the feeder.
This should get you in the general location.
If you have any other questions, feel free to post another question.
If I have helped you, please post a feedback and a rating.
Have a good day.
Good luck.
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