Question about Sony VAIO VGN-SZ460N/C Notebook
I have a sony vaio with windows vista business, when I try to open MS office word or excel or power point it always appear a message that said that cannot be opened and when i go to details it says erros names such APPCRASH. WINWORD EXE., APPCRASH. POWERPNT.EXE, samething happens with a software propublisher, can you please help me to resolve this issue.
Every once in a while I have keys that don't type in what they should. ex. instead of @ I will get ", or instead of + I will get / , never a letter or number but one of the blue function keys or regular function keys ex ( )":?>. Always happens in Explorer and email. If I shut down it seems to fix it for a bit,
Posted on Sep 04, 2009
First shut down Word and any other Office programs (such as Outlook).
On the Start menu, select Run, type regedit in the box and click OK.
In the Regedit program, the parts of the registry appear on the left in a tree
diagram like the one in the file manager. Expand the icons in this order:
Click on the Data icon and press the Delete key. You'll be asked to confirm that
you want to delete the key; say yes. You can now close the Regedit program.
Then restart Word and test it.
Posted on Apr 21, 2009
Better to install MS Office 2007 or Office XP.
Note:Before Installing new office software,please remove old one.
Posted on Feb 26, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Posted on Jan 02, 2017
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