Question about RaidMax NINJA 918 ATX Case

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Unable to check on rebate-received no notice of receipt-ending 29 Jan 08-purchased 27 Jan 08 and $40 rebate mailed in.

Vanished rebate

Posted by Anonymous on

2 Answers

Finally got mine from a purchase made in Aug of 2007.
I had to contact the Los Angeles Better Busines Bureau (www.labbb.org)
Raidmax information:

Raidmcom Tech Inc.
15339 East Don Julian Road City of Industry, CA 91745
Contact: Elsa Huang
Phone: (626) 934-9999

Posted on Aug 08, 2008

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If it was a manufacturer rebate from Raidmax you can email them at rebate@raidmax.com. I would try to have as much info as possible. I know most rebates usually require a copy of sales receipt and some sort of form and maybe the upc code from the box. I always make copys of everything I send in for a rebate for just this sort of thig thing. Let them know everything as far as date sent, name,product, rebate info, etc. If it was a store rebate the same rules apply but check on their website or ask the store what to do. Once again make sure you have as much info as possible and be patient. I know by experience these things can take a while. Good luck and hang in there.

Posted on Mar 17, 2008

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Posted on Jan 02, 2017

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How do I claim rebate


You have to purchase, clean, repair or replace it yourself. However, you can't claim if your employer washes your kit, provides facilities to do so (even if you don't use them) or pays you for doing this maintenance.

Mar 02, 2015 | Office Equipment & Supplies

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How do I get what I want from customer service?


We all enjoy services like internet, cell, cable, satellite- however we hate dealing with tech support and customer service. <br /> Why? <br /> Multiple factors include the wait time, foreign call centers, perception of inexperience- and rude agents. <br /> How do I get what I want? <br /> For one thing: Be Polite. Yelling at the agent only makes the agent try and find ways to make your life even more miserable- Think how you would respond to someone screaming at you over something you have next to zero control over- it isn't pleasant! <br /> If you are clear with what you want, be it resolution of a billing issue, service went down, or a complaint through service- it tends to smooth the way if you are calm and rational. <br /> Have your documentation/ device that is failing near you <br /> This is often overlooked- however, especially in issues where it's a billing error, having the documentation is essential. <br /> Let's contrast two scenarios: Customer A has been getting overcharged for a cellphone. He has gotten the original contract with the stated monthly price, and has multiple bills showing the correct amount. He contacts customer services and advises of the issue. On the phone, he is polite to the agent, and states clearly that on X month he was overcharged Y amount of dollars. The agent then goes ahead and processes the credit, which then generates the reference number, and the agent advises of the time frame. Customer A documents the reference number- and in the time-frame provided by the agent receives the credit. <br /> Customer B also got overcharged- however did not have the documentation handy when he placed the call- He then promptly swore at the agent stating that the agent was incompetent for not having his records handy. The agent advised Customer B to stop using harassing language- Customer does not think this is a warning, and continues. The agent then disconnects the call, and Customer B is now flagged as an abusive customer. <br /> This is simplified- however similar scenarios have happened daily. <br /> In my personal life, I had purchased a system that had about $250 in rebates. Now, the moment I got the system, I made 2 copies of the invoice, printed the rebate form and sent out the rebate with a copy of the invoice via certified signature required mail. I retained my invoice, which showed the rebate amount. I had the rebate form copy. I also had the signature receipt showing that I sent the letter, and that the letter was signed for at the rebate processing company. I checked the status, and when I noticed that it said it had not received my rebate (I had the signature receipt in hand!) I contacted customer service for that company. When they stated that it could be in processing and to check the status on the website, I politely stated "I have the signature receipt where someone signed for the letter, however the system does not show my rebate was ever received. If you wish, I would be happy to fax that to you right now" The agent then promptly credited the purchasing credit card for the full amount of the rebate- and provided a reference number. I documented this, and true enough, the next statement showed the credit on the credit card's statement. <br /> How I achieved this is through 3 things: I was polite, I had my documentation, and I had already done the research. <br /> The saying is an ounce of prevention is worth a pound of cure- an ounce of politeness with an ounce of preparation and research meant I had the credit in the full amount of the rebate in 2 weeks versus fighting w/ the PC company and the rebate company for months. <br /> The same goes for hardware- if you've had an intermittent issue, it makes troubleshooting easier if instead of "it drops" you have "it drops mostly when it rains. I powercycle and it comes back on for about 2 minutes, then drops again" <br /> So, to summarize: <br /> If you have to call customer service, call when you have time to work with the agent. Be Polite! Have your documentation of the problem at hand (billing statements, service contracts, log of what issues you have, whatever) Be clear cut in what you want- the clearer the communication, the easier it is to get what you want out of the call Document Document Document! Oh, in case you forgot- DOCUMENT! <br /> By doing these things- you will not only have a less stressful call- you will have a more productive call. (and you won't have to call back!)

on Jun 08, 2011 | Computers & Internet

1 Answer

I bought USB car charger K39242/K39243 mid December in O2 shop in Dun Laoghaire, co Dublin, Ireland. After 3 weeks (without extensive use!) the cable does not work anymore. The shop did not accept to...


check the serial no of the device and call the customer care and explain your problem if they wont help file a court case against then in the consumer court

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  • Support
    For technical help and answers to questions about products, visit Support.

  • Warranty Information
    Kensington guarantees customer satisfaction. For help with a malfunctioning product or for replacement components, please contact a representative by e-mail.

  • Rebate Questions
    Rebate payments are issued within 8 weeks of valid rebate submission receipt. If your are inquiring about a 2009 rebate please inquire using: rebateshq.com web site. If you are inquiring about a rebate from 2008, please contact Kensington Rebate Customer service at 1-866-469-9313 or via email at rebates@kensington.com.

  • Money Back Guarantee
    To return a Kensington product under our 90-Day Money Back Guarantee (valid in the US only) please complete this form and mail with the product being returned. Allow six weeks for response.

  • Online Store
    For questions about orders placed online, click here for Customer Service.

  • Material Safety Data Sheets
    Kensington product MSDS are referenced by model number or the name of the cleaning product. For sheets on products not listed, contact a representative by e-mail.

  • Computer Resellers
    A site featuring exclusive promotions, sales tools, product information, incentives...

  • Contact Customer Service In North America
    800-235-6708 phone
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    Contact a representative by e-mail.


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Feb 04, 2011 | Kensington USB Car Charger K39242

2 Answers

Unstable internet connection with a DSL2640U


I've heard that the issue can be resolved with a firmware update.

Go here to get it.

http://www.dlink.co.za/dsl-2640u_t.php

Jul 20, 2009 | D-Link ADSL2/2+ Modem/Wireless Router...

1 Answer

In Nov 2007 I purchased a computer (HP-a6200n-Serial No.:CNX74301SY) from Circuit City. This computer was equipped with a Lexmark 2500 Series printer. I received an adequate amount of documentation with...


Hopefully you kept copies of the rebate and receipt in case you have to prove it. I would contact the folks where I sent the rebate to. If you get no resolution this way, see if Circuit City would take care of you. I had this happen with a store online, and they gave me part of my rebate back and store credit and it wasn't even their screw up, and this was a year later. I would also Google and see if anyone else has had this issue on this deal.

Sep 28, 2008 | Computers & Internet

1 Answer

How do I get my rebate form for a Mouse that I just purchased?


Follow the steps given on the rebate forms. Sometimes stores will have a place where they keep rebates or they may be at the register, just ask. Make copies of everything in case you have to follow-up with the company. If you download a rebate form, be sure to keep a copy on the computer. I make it a habit of scanning my rebate forms, upc, and sales receipts in case I have to email them.

Personally, I have probably used at least 50 rebates. I have had about 5 denied, and about 8 where I had to follow up. As a suggestion, before you purchase something on a rebate, either make sure they are a legit, name brand company (you can get better resolution on any issues) and/or research on the net to make sure that other folks aren't having rebate issues. You definitely take a risk when making purchases on a rebate.

Sep 27, 2008 | Computers & Internet

1 Answer

Computer clock


By changing the clock, you are unable to get files back.

There is a difficult workaround
http://articles.techrepublic.com.com/5100-1035_11-5054599.html

But Im sure, you wont get any emails back.

Good luck.

Mar 31, 2008 | Computers & Internet

1 Answer

I'm trying to get a Rebate status Item hp pavilion notebook Ser# CNF8040KGB UPC# 8 83585 71565 7 Roger Johnson 1905 Burroughs St. San Diego Ca. 92111 (858)874-3541 Purchaced 2/16/08 Frys...


Rebates are given by either the manufacturer or the retailer. You must contact either of them, depending on from whom the rebate is coming, to see the status of your rebate.

Mar 12, 2008 | Computers & Internet

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May 29, 2017 | AVG Computers & Internet

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