Question about Brother MFC 9600 All-In-One Laser Printer

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Will not fax

I thought my machine needed toner.  So I just went out and bought some.  Cleared the drum and installed the new toner.  But it still is saying maintenance 7 and the lights are blinking for toner, fine and s fine. What should I do?

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  • saandra Feb 25, 2008

    didn't seem to work.  What does maintenance 7 mean anyway?



  • saandra Feb 26, 2008

    I'm wondering if the thing-a-mi-jig that connect to the toner needs to be replaced.  How often should it be replaced?  I don't know if it's ever been replaced.



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Run the cleaning routine on the menu, then try a test page print job..

Posted on Feb 25, 2008

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You need to open the front cover (where drum and toner is installed) and press the options button, it will ask replace drum? Press 1 for yes and close the front cover.

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I have a Brother fax and copy machine and have just replaced toner with a brother TN 350 cartridge and still getting message that toner is low


You didn't include the model, but here are instructions for the Fax-2820; it should work for any of the models that use the TN-350 toner:
  1. With the power on, open the front cover.
  2. Press the Options key. The display will read "Change Drum?"
  3. Press Start.
  4. Press 1 0.
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Normally, inserting a new cartridge (with the power on) will reset the toner counter, and you won't have to do any of this.

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have to go into service mode to change the setting for new drum. sir did you install a new drum or the toner cartridge to different parts

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PAPER JAM


If you pull the drum out of the machine. Close front cover. is the noise still there. If it is then you have a broken fuser gear. If noise is not there remove the toner cart. from drum reinstall the drum unit in machine see if noise is there. if noise is there then it will be the drum. If not reinstall the toner try that if noise comes back then it is your toner cart.

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3 Answers

Replaced drum fax 2820


Hi, #'s 6, 7 and 8 below explain how to reset the drum indicator.
Hope that helps...
Lbcoaster

How do I replace the drum unit?
Description:
Follow the procedure below to replace drum unit.
CautionDo NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
spray1.gif Caution
    Just after you have used the machine, some internal parts of the machine are extremely HOT! Never touch the shaded parts shown in the illustration.
chap1142.gif

  1. Open the front cover and pull out the drum unit and toner cartridge assembly.
Caution
    To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
all_sf_15.gif
  1. Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Note
    • Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
    • Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.
all-ug-13.gif
  1. Unpack the new drum unit.
  1. Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically.
all-ug-16.gif Caution
    To avoid print quality problems, DO NOT touch the shaded part shown in the illustration.
    If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
drum_2000.gif
  1. Install the drum unit and toner cartridge assembly in the machine.
  1. Press Options.
lcdwaku54.gif lcdwaku62.gif
  1. To confirm you are installing a new drum, press 1.
  1. When the LCD shows Accepted, close the front cover.
Related Models FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N

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1 Answer

New cartiage/not reconized


It says there is no cartridge, or does it say that the cartridge is empty?

First, you must realize there are two cartridges. A drum and a toner. If you bought a new toner, pulled out the drum and put the new toner in, you have pulled a DOH! You can't just put the toner in. You have to take your old drum cartridge, remove the toner portion and install the new toner into your old drum and then install the entire assembly back into the machine. I hope you didn't throw your drum out thinking it was all one cartridge (I've seen it happen). This is where reading the owner's manual helps.

If not, then one of the contacts must have been damaged. Remove the cartridge and look inside the machine. See if you can find any of the metal contacts on the side of the inner chamber that is bent or damaged and try to bend it back.

Check the drum and make sure none of the contacts are damaged.

If the unit is still saying Toner Empty, try this. On the left side of the toner there will be a while lever in a semi-circular notch.

Unplug the unit, use a small screwdriver or a key to push that white lever back to the front of the notch. Put the drum and toner back into the machine and plug the power back in.

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Hi, have you changed the drum anytime soon? If so did you clear the message before installing the new drum? The only other option would be to try a diffrent toner. There is not toner reset counter like there is for the drum! So I would reset the drum counter and see what happens. Good Luck

Nov 08, 2007 | Brother IntelliFAX 4750 Plain Paper Laser...

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