I thought my machine needed toner. So I just went out and bought some. Cleared the drum and installed the new toner. But it still is saying maintenance 7 and the lights are blinking for toner, fine and s fine.
What should I do?
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Was the counters cleared first? for the drum and developer, has to be done because the machine uses the counters to tell the copier what voltages to apply to certain assemblies. If not done causes codes and image problems. That is also how the copier has a new drum and developer, after the drum and developer where replaced was Toner Density procedure run. And no prints copies or faxes where received after the developer was replaced and running the Toner Density procedure, and any did get ne developer and start again. Must disconnect network cable and fax cable before changing developer also.
if you have changed the drum/toner unit then the machine should have a fuse on top of the drum unit.I have come across some cartridges that don't have them on the unit.The fuse resets the fax so that it knows there is a new unit installed.If that does work then clear the machines memory using the control panel
If you pull the drum out of the machine. Close front cover. is the noise still there. If it is then you have a broken fuser gear. If noise is not there remove the toner cart. from drum reinstall the drum unit in machine see if noise is there. if noise is there then it will be the drum. If not reinstall the toner try that if noise comes back then it is your toner cart.
Hi, #'s 6, 7 and 8 below explain how to reset the drum indicator. Hope that helps... Lbcoaster
How do I replace the drum unit?
Follow the procedure below to replace drum unit. CautionDo NOT use flammable substances or any type of spray to clean the inside or outside of the machine. Doing this may cause a fire or electrical shock.
Just after you have used the machine, some internal parts of the machine are extremely HOT! Never touch the shaded parts shown in the illustration.
Open the front cover and pull out the drum unit and toner cartridge assembly.
To prevent damage to the printer from static electricity, do not touch the electrodes shown below.
Hold down the lock lever on the left and pull the toner cartridge out of the drum unit.
Discard the used drum unit according to local regulations, keeping it separate from domestic waste. Be sure to seal the drum unit tightly so toner powder does not spill out of the unit. If you have questions, call your local waste disposal office.
Wait to unpack the new drum unit until immediately before installing it. Place the old drum unit into the plastic bag.
Unpack the new drum unit.
Reinstall the toner cartridge into the new drum unit. If you put it in properly, the lock lever will lift automatically.
To avoid print quality problems, DO NOT touch the shaded part shown in the illustration. If you accidentaly touch the shaded part, wipe the surface with a dry lint-free soft cloth.
Install the drum unit and toner cartridge assembly in the machine.
To confirm you are installing a new drum, press 1.
When the LCD shows Accepted, close the front cover.
FAX-2820, FAX-2910, FAX-2920, MFC-7220, MFC-7225N
It says there is no cartridge, or does it say that the cartridge is empty?
First, you must realize there are two cartridges. A drum and a toner.
If you bought a new toner, pulled out the drum and put the new toner
in, you have pulled a DOH! You can't just put the toner in. You have to
take your old drum cartridge, remove the toner portion and install the
new toner into your old drum and then install the entire assembly back
into the machine. I hope you didn't throw your drum out thinking it was
all one cartridge (I've seen it happen). This is where reading the
owner's manual helps.
If not, then one of the contacts must have been damaged. Remove the
cartridge and look inside the machine. See if you can find any of the
metal contacts on the side of the inner chamber that is bent or damaged
and try to bend it back.
Check the drum and make sure none of the contacts are damaged.
If the unit is still saying Toner Empty, try this. On the left side of
the toner there will be a while lever in a semi-circular notch.
Unplug the unit, use a small screwdriver or a key to push that white
lever back to the front of the notch. Put the drum and toner back into
the machine and plug the power back in.
Hi, have you changed the drum anytime soon? If so did you clear the message before installing the new drum? The only other option would be to try a diffrent toner. There is not toner reset counter like there is for the drum! So I would reset the drum counter and see what happens. Good Luck