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Tefal quick cup - descaling problem

Hi we have bought one of the new Tefal 'Quick Cup' machines (heats water in 3 seconds). It has indicated it needs descaling twice - first time we followed manufacturers instructions (run a descaling programme with clear vinegar) and all was fine. Have done the same again this time, but it continues to indicate it still needs descaling, not sure what to do. Thanks

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  • gemtkd Mar 08, 2008

    We bought ours 3 days ago and it only worked for 1!! It keeps flashing a red light at the top and only serving cold water. I might have to take it back to. Can someone help?

  • Anonymous Jul 06, 2008

    Sounds like you used the ordinary cycle when you descaled your one cup. You must push hot and cold together for 5 seconds to launch the descal cycle. The unit then resets the light when complete



    Justme28

  • Anonymous Apr 02, 2009

    I purchased the Tefal quick cup for Christmas, having worked perfectly since it's now idicating the need for descaling. I've changed the filter and run the descaling programme but still the light is flasing and I'm unable to use the machine.

  • dave0w May 21, 2009

    i have the same problem, BUT....
    when you launch the descal cycle what is meant to happen, i held donw the buttons and all that happend was my red's light just stopped flashing the machine did nothing or nothing that i could see

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Push red and black for 5 seconds to lunch descale then unit resets light at end oy cycle

Hampshireman

Posted on Jul 06, 2008

  • Hampshireman Jul 06, 2008

    When you fit a filter you must hold red and black buttons together until light goe out. SEE INSTRUCTIONS



    Hampshireman

×

Thanks for comments... no we did launch a proper descaling programme as per manufacturers instructions which took the full length of time, not an ordinary hot water cycle.

We have previously sucessfully ran the descale programme, it was the second time the unit needed descaling the problem started

In the end we took it back

thanks for trying, though

Posted on Jul 07, 2008

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Follow this procedure when you change the filter:

Press the hot water button H and the ambient water button G, for at least 5 seconds.

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If you are happy with my response pease vote for this answer.

Thanks

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Hello tefal quick cup water is no longer hot only


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I need to descale my tefal quick cup but have lost the instruction book. Where can I get a copy of the instructions?


Hi. Post the link below into your browser, it takes you direct to the Tefal site wher the full instruction manual is. All you then need to do is save or print the information contained in the ten page PDF document:
http://www.tefal.co.uk/NR/rdonlyres/56C464A4-21F4-478C-A376-C40A50AE592D/0/quick_cup.pdf
Good luck, hope its what you are looking for. Let me know?......Regards ...Cornwellnet (UK)

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Tefal quick cup


Press the Hot and Cold button for 3 seconds,

The red indicator light will start to blink,

Release the hot and cold buttons and while the red is still blinking, press the and hold the hold water button, Once the desired amount of hot water is reached release the hot water button.

Now press and hold the hot and cold water buttons simultaneously for about 3 seconds.

The red light will stop blinking to the end of the programming.

NB the RED LIGHT WILL BLINK FOR THE DURATION OF THE PROGRAMMING.

Repeat the process for the cup quanity selector for the cold water.


------------------------------------The end -------------------------------------------

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