Question about Epson ACULASER CX11NF All-In-One Printer

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Won't feed paper

Copier wil not pick paper from the paper tray. Makes a very loud grinding sound that eventually ends with a paper jam message on the screen. I had this problem once in teh past, but it "self repaired".

Thanks,

Bob

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Only a couple of things I can suggest. Make sure it is sitting on the stand properly. Or if you have the machine on a stand, be sure all the feet are sitting flat on the surface. Having a slight twist in the machine will effect the gear mesh.
If all is well like that, either the gears have some teeth missing, the feed shaft is twisted or the gears are worn just enough that there is no longer enough mesh to run and they are just jumping.

Posted on Feb 25, 2008

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Copier will not copy feed paper oeven try-justs makes agrinding noise


Dear
Pl. do test as per following.
1- empty paper tray.
2- pull the toner cart. and close the door.
3- power ON the printer. Listen the sound of initial motor run,
(If smooth not grinding noise, check the toner cart OPC drum for jam. If yes check the fusser drive gear and fusser gear and assembly)
If all are ok.
4- Check the paper pick up roller shaft, (sometimes it takes a bunch of paper and jammed if you forcible pull the bunch in reverse direction the shaft may gets bend cause the grinding noise during paper pickup. in that case you have to replace the paper pickup shaft.
Thanks.

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please try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
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