Question about Office Equipment & Supplies
Had to change ink cartridge can't get new one in and working Help!
Is there any step by step instructions or diagrams you could send me
To wind a new ribbon, take the cartridge housing apart and remove the old ribbon and two cardboard cores. The new ribbon is fitted with the larger roll (the ink ribbon supply spool) at the rear side of the cartridge (as the housing is viewed when it is normally installed into the machine). The ribbon winds over the topside of the rear spool (the supply side) and feeds into the underside of the front spool (the take-up side). Make sure the ribbon is wound neatly, evenly and is tight. If the ink film has become detached or is too loose on the front spool it will not wind on and cause a machine error. If required, use a small amount of sticky tape to secure the ink film to the front cardboard spool and then neatly wind it on to the take-up spool a minimum of five turns, making sure the film does not overhang at the edges. Now reassemble the housing and refit into the machine.
If it’s still not fixed:
If problems persist after fitting a new ribbon, try replacing the entire ink ribbon unit (cartridge housing + a new ink ribbon) using a new, genuine Brother unit before requesting a service; this will be less expensive as the actual housing may have been damaged and is causing the problem and this unit is readily available as a consumable item through sales outlets. If the machine still has problems, book your machine in to be repaired with an authorised Brother Service Centre.
Posted on Feb 25, 2008
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Posted on Jan 02, 2017
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