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Can receive faxes but can't send - get "START AGAIN" error message

This happened suddenly - the machine has been working fine ip till now. Phone line is OK. Anyone know what this error message means? Tanks.

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  • Chirogal Feb 25, 2008

    Very frustrating.

  • TheJanitor May 11, 2010

    That's....Can't SEE the whole error message. Retype please.

  • TheJanitor May 11, 2010

    Type out the intire error message please in the body of your email. It is cut off and I can't wee the whole thing.

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5 Suggested Answers

  • 58 Answers

SOURCE: not receiving faxes.

If you have had a power outage or spike, it may have reset to factory settings.You have to go into you menue and find the fax settings mode. Go to the receive,make sure it is set to auto.If not you may have a tx/rx board problem.

Posted on Oct 18, 2007

bowdo
  • 78 Answers

SOURCE: Brother Intellifax 2820

It could be a compatibility issues between the two faxes. If the other fax is particularly old its communication speed could be too slow for your fax.

Also don't rule out the line on there end. Many times in my job I've had Telephone company's check the line remotely and say its ok but its not until they come out to site that they find an actual fault.

Do a manual reception. Put your fax reception mode from automatic to manual. When the fax rings in pick up the line with the hook or speaker phone button and then press the start button. This rules out a fair part of the line correction. If you can receive of course.

Posted on Feb 07, 2008

  • 2072 Answers

SOURCE: Cannot Send Faxes

Problem:
Not sending to long distance and government sites with encyrptor. Note: NG is not actually part of the Fault Code. NG stands for No Good on the Activity Report. Cause:
Not enough time to hand shake. Another cause of B5 can be a faulty Main PWB. Note: Should you wish to change the Main PWB, consult the following ETI 170535 to insure that you are selecting the correct part number. Solution: thumbsup.gif Fixed! thumbsdn.gif Did not fix. On speed dials and one touch numbers that the Customer is having problems with, you will have to modify the number to be dialed. What you have to do is add pauses to the end of the number. (example 555-5555 does not send to, error B0 (that is B Zero ) every time / then start adding pauses at the end of it until it works. Example 555-5555#. in some cases in Winnipeg and surrounding areas we have had to put up to 6 pauses to get a successful send. Note 1: These were to Fax Machines with encryptor devices and long distance...Avoid Call Backs. Inform the Customer of this. LEAVE instructions on how to do this. This will save your and your Customer some headaches. Note 2: Some success has been found by turning off the V34 Modem

Posted on Apr 17, 2008

  • 75 Answers

SOURCE: All Fax pages not received or sent.

have you watched the paper going through the doc feeder are thay goning one by one or is it pulling more then one. try making a copie withe 4 sheets does that work. if not open cover of doc feeder clean rollers. serperation pad. ( pad would be twrods the top of the cover )
C.W.H.

Posted on Jan 23, 2009

  • 215 Answers

SOURCE: Brother 4100 - can't send fax's - get busy notice

unplug machine, press and hold the "stop/clear" key and while holding key down, plug machine back in and continue to hold the button for 5 seconds. that should take care of problem.

hth,
razors

Posted on Jul 10, 2009

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Wont send message. Error no 442


This error indicates that the receiving machine (receiver) cannot receive the fax you just sent. The reasons might be unexpected shutdown of the machine (Receiver's machine) just before it completely received [or partially printed] the file you had sent or power failure during the process.
Another reason is, when we send color fax from Hp machine to another Machine (non-hp), this happens due to incompatibility issue.
Solutions are;
1. Restart both the machine after deleting the recently sent/received fax.
2. Send black and white only, not color.
3. Try again after the phone line seems not much busy which means when there's better transmission capability.

Good luck.

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Hi,
Here is the answer to your question.

Error code 244 can mean any of the following things: :

1. You or the person sending the fax pressed the STOP key , causing the session to stop before completion.

2. The fax machine on the other end determined that there is an incompatibility with your machine and the one you are sending to and stopped the fax session.

To fix this you can try the following things. Try them one at a time, and if they don't work, place them back the way they where before you changed it.
  • Make sure the fax machine you are sending to can accept and use polling.
  • Select a slower "receive" speed.
  • Enable or disable the ECM setting.
Error Code: 232

1. Can mean that a communication failure has happened between the two machines.

2. It may also mean that the user of the FAX machine you are sending to has pressed the STOP key

3. If call waiting is enabled, it may cause this error. Disable call waiting on your phone line, if you have a fax machine connected to it. The click or beep on the line that indicates you have a incoming call, can STOP a fax session.

4. Another cause of this error code is that the power was interrupted to the machine you are attempting to send a fax to.

Things you can do to solve this problem: Try them one at a time, and if they don't work, place them back the way they where before you changed it.

  • Try disableing ECM. However, this may reduce the quality of your faxes.
  • Ask the person you are sending the fax to to set the machine to receive at a slower speed.
  • Try the fax again at a different time, incase it is a problem with the phone line.
  • If you phone lines are old, or there is static on the line it may cause trouble sending a fax.If this is the case you will need to contact your local phone company or whoever is responsible for servicing your phone lines.

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