Question about Xerox WorkCentre 4150 All-In-One Laser Printer
When user tries printing attachments (PDF) from outlook or saves the attachment to the desktop (Using XP pro) Makes the pc reboot. Attachments print fine on an HP printer but not this Xerox
From my expreiences with that product, you should reload the machine software.
If the machine is less than one year old call for service it is under warranty.
If not you can go to www.xerox.com and download the firmware,10.100.32.000.
It will resolve many software issues on that product.
You can download it to your computter then upload it to your machine.
Some of the versions of software on that product have some issues. Most are resolved with that version.
You will also need to download the 4150 printer setting utilities if you are going to do this yourself.
You may lose your LDAP settings, so be sure you print out a settings or configuration page before you do the upgrade.
Posted on Feb 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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