I have blank stripes on my incoming faxes. I changed the toner and drum which helped some, but I have 2 fairly wide stripes remaining. I have also cleaned the glass and 'white bar' as per instructions in the manual. HELP!
An expert who has achieved level 2 by getting 100 points
An expert that got 5 achievements.
An expert whose answer got voted for 20 times.
An expert who has written 20 answers of more than 400 characters.
Re: Blank vertical stripes on incoming faxes
1st. Print a report. If the blank stripes are still there, you must remove the drum and t6oner combination and clean the laser glass located on the bottom of the machine.
If the blank stripes do not appear, then the fault is on the scanner of the sending fax machine.
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
To reset the sensor after installing a new toner cartridge follow these steps.
1. With unit powered On, open the front cover.
2. Press the "Options" key. Display will show "Replace Drum?"
3. Press "Start" key.
4. Press 1,0 .
5. Display will show "Accepted" for approximately 2 seconds. Then display will change to "Cover Open".
6. Close cover and see if Toner Life End error message has gone.
Please note that this must be done with a new cartridge so the unit will see that there is toner in the cartridge.
It's important to gently move the toner cartridge from side to side to distribute the toner evenly through the cartridge. This could be causing your blank lines. Also, clean the Corona wire when installing a new toner cartridge. Best of luck.
what do you mean printing stage?for the blank pages,it may only require cleaning.check the toner save setting,make sure it is off.clean the scanner glass of the machine,or you may just need to replace the drum
Can you make a copy and get a good print? Does the blank pages come from different people? If you still get a blank from making a copy, then try a different toner and or drum unit. Hopefully it is still under warranty.