Question about SanDisk Sansa MP3 Player

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Sansa express mp3 player

I unplugd the devive with using the remove safty hardware the thing just flashes the name sansa when i try to turn it back on, i wont go any futher with working ,i just flashes data base sign onit till the charge dies,the device is one week old , and it stuck . the cd that came in the box doesnt help either

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  • dnlmrshll Feb 25, 2008

    is repair -able its a spendie product

  • vodoukat02 Jun 05, 2008

    I have been trying to get this Sansa Express to work for one week. In the device manager, it says that the device is working properly but I can't turn it on and the player has a low battery. Please help. Thank you in advance, Kat

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First, try a soft reset. Do this by pressing the center button and the up volume button simultaneously and try turning it on. If that does not work for you, you will need to get a micro sd card (it can be a dummy) and insert it into the slot on the side of the mp3 player. If you do not have one, you can use one of the round edges of a paper clip (be careful to push it in slow) to get it to come on. When you put either in, it should come on automatically, but if not, just press the power button. This should work.

Posted on Dec 02, 2008

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My Sansa Express MP3 player does not show up on my computer as "Sansa Express" but is shown as Removable Disk (K:). Is this right


Normally your Sansa Express would show up as "Sansa Express", which would indicate that it is in MTP mode. The Sansa Express doesn't supply a menu option to switch to MSC mode, which would cause it to show up as a "removable disk". Apparently your Sansa Express has somehow switched to MSC mode. MSC mode is necessary for upgrading firmware, in which case it's called "recovery mode", and it's possible that some combination of key presses (usually involving holding down the power/hold button) put it into this mode.

If you double-click on "removable disk (K:)", do you see a Music folder? If so, is there anything in the Music folder?

Feb 11, 2010 | SanDisk Sansa MP3 Player

1 Answer

My sandisk e250 sansa mp3 player does not boot. shows only SanDisk logo. My computer also do not detect the player as new hardware.


  1. Turn off player.
  2. Slide HOLD button to locked position (towards headphone jack).
  3. Press and hold RECORD while connecting to the PC.
  4. Release RECORD when you see "welcome to recovery mode" on the player's LCD.
  5. Open My Computer/Windows Explorer and see if you can find a new removable flash drive labeled "16MB-FORMAT".
  6. Right click on 16MB-FORMAT and select New Folder.
  7. Name the new folder "sansa.fmt" (without the quotes).
  8. Wait one minute.
  9. Reset HOLD back to unlocked position.
  10. Disconnect player from PC.
  11. Wait for player to reboot.

Jan 27, 2010 | SanDisk Sansa e250 MP3 Player

1 Answer

Dear sir i am using sansa express 1gb .its not working at all.when i switch on the player it shows "sansa" for 2 min ,then it disappears.after that i wnt be able to open it.but my computer is dtecting when...


There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

Sep 24, 2009 | SanDisk Sansa MP3 Player

2 Answers

Micro sd probelem


Well, the most memory from a micro sd card the Sansa mp3 player can take is 2gb, because anything more will freeze up the player because it was not designed to read that much memory. So if you have a 1gb or a 2gb memory card, then you can use them.

Mar 01, 2009 | SanDisk Sansa MP3 Player

1 Answer

My Sansa Sandisk express flash drive mp3 player wont come on


firstly you should only remove a usb device "correctly" otherwise problems can occur with device ,pc or both.....when usb device connected there is a small icon on taskbar with a green arrow on it....to renove device right click this icon and choose apprpriate device to STOP....there is a reset button that you can press to reset settings...look for a 1mm hole and put a pin into it and push...goos luck

Nov 16, 2008 | SanDisk Sansa m240 MP3 Player

1 Answer

Can't access on the computer and doesn't turn on when disconnected


I downloaded and reinstalled the latest version of media player form windows. problem solved. thanks anyway.

Trent

Jul 25, 2008 | SanDisk Sansa MP3 Player

4 Answers

SanSisk MP3 player won't come on.


Put it on a steady surface like on the ground and take the largest hammer (metal one will work fine) and hit it as hard as you can...All my problems are resolved!

Jul 24, 2008 | SanDisk Sansa MP3 Player

1 Answer

E250 FROZE


These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

Jun 05, 2008 | SanDisk Sansa e250 MP3 Player

1 Answer

My sansa express does not wok and is a brand new one


If it is still under warranty, then you should take the mp3 player back to the store, tell them it doesn't work and that you would like to exchange it for another one.

Feb 18, 2008 | SanDisk Sansa e250 MP3 Player

5 Answers

Stuck in "sandisk initializing screen"


To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again

Dec 02, 2007 | SanDisk Sansa m240 MP3 Player

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