Sansa express mp3 player

1. Turn off player.
2. Slide HOLD button to locked position (towards headphone jack).
3. Press and hold RECORD while connecting to the PC.
4. Release RECORD when you see "welcome to recovery mode" on the player's LCD.
5. Open My Computer/Windows Explorer and see if you can find a new removable flash drive labeled "16MB-FORMAT".
6. Right click on 16MB-FORMAT and select New Folder.
7. Name the new folder "sansa.fmt" (without the quotes).
8. Wait one minute.
9. Reset HOLD back to unlocked position.
10. Disconnect player from PC.
11. Wait for player to reboot.

There is online support for Sansa Express. When searching for Answers on the topic "express" it gives next list:
http://kb.sandisk.com/app/answers/list/kw/express/r_id/101834


Going to item 13 "Sansa player not recognized by the computer":
http://kb.sandisk.com/app/answers/detail/a_id/42

When the player is brand new, click on the link in the opened page in the page top or use next direct link:
http://kb.sandisk.com/app/answers/detail/a_id/42#brandnew

Else follow up the instructions as described in item 13.

Sansa Express user guide

If more help is needed just post a comment.

Well, the most memory from a micro sd card the Sansa mp3 player can take is 2gb, because anything more will freeze up the player because it was not designed to read that much memory. So if you have a 1gb or a 2gb memory card, then you can use them.

check for up dates to the software for your mp3 and also make sure you have the right software for the make and model of the computer meaning is it a xp, vista or windows 98 .

windows xp should detect new hardware auotmatically. you could delete the software and remove the hard ware for your mp-3 player and try to reinstall it.

firstly you should only remove a usb device "correctly" otherwise problems can occur with device ,pc or both.....when usb device connected there is a small icon on taskbar with a green arrow on it....to renove device right click this icon and choose apprpriate device to STOP....there is a reset button that you can press to reset settings...look for a 1mm hole and put a pin into it and push...goos luck

Insert A Micro SD Card And Start It Up
It Should Work
Shut It Down And Remove The Micro SD Card
It Should Startup Fine.

I downloaded and reinstalled the latest version of media player form windows. problem solved. thanks anyway.

Trent

These are the most common methods for recovering Sandisk's Sansa Mp3 Players. I have been almost universally successful in recovering Sansa players using one or a combination of these methods. These methods do not work if you are having synchronization or music format issues - they are for recovering a player that will not power up, freezes, flashes, is not recognized by the computer, and a host of other issues.

Reset the Sansa Player first. On most models, restart is done by holding the power button in for 15 seconds or longer. Check your specific manual to be sure. The manuals are available from the Sansa website if they have been misplaced.
Download the Sansa Recovery Tool from the Sansa website.
Format - Erases Everything: Connect your Sansa player to the computer and open Windows Media Player. Click on the Sync tab. Pull down the drop down menu underneath the Sync tab by moving your cursor over the Sync tab and left clicking on the little black arrow underneath the Sync tab. Highlight "Sansa 1GB" (wording may vary slightly), and then select "Format." - this should erase everything.
Firmware Upgrade- Erases Everything: Get the latest firmware upgrade from Sansa - it updates the firmware and erases every song in the player all at once. Note: this method doesn't work if already have the latest firmware. Go to this website and click "Firmware Updater" to find out: http://www.sandisk.com/DriverDownload/driverList.asp
If these fail, then:
Try this: disconnect the player from the computer, turn it off, hold in the volume + button, and reconnect the player to the computer while holding the volume + button in. Keep holding the volume + button for an additional 5-50 seconds. Windows should eventually go into recovery mode and revive the player- it will pop up a window that says Found New Hardware Wizard.
If you get the problem where MTP Device keeps popping up continuously, uninstall the “MTP Device” by going to Start à Control Panel àSystem à Hardware à Device Manager (you computer may vary slightly, depending on Windows Version).
You may have to restart your computer after each of these methods to get them to work properly. Disconnect your Sansa player BEFORE shutting down your computer.
-Tha Mp3 Doctor

If it is still under warranty, then you should take the mp3 player back to the store, tell them it doesn't work and that you would like to exchange it for another one.

To those that are having problems with the MP3 player not being recognized. With Windows XP there is a little Icon on your Systems Tray that is called the "Safely Remove Harware Icon". Not using this Icon when unpluging MP3''s or zip drives can cause your PC to no longer recognize it. Toshiba Satellite laptops are known for this, others probably have the same problem. The solution here is to install the latest update of the ACPI Flash Bios for the Toshiba Satellite computer. Maybe this is also the problem with other PCs. To prevent these problems allways click on the Safely Remove Hardware icon before removing the MP3 player or any USB flash drive
1 With your m240 set to MSC and connected, go to "My Computer" and "right click" on the "Sansa m240" icon and select "Properties"
2 In that window, select the "Hardware" tab
4. In that "All Disk Drives" window, highlight the "Sansa m240" drive and select "Properties" (at the bottom)
5. In that window, select "Policies"
6. And there, set it to " Optimize for Quick Removal" and click OK and OK again