Question about Eddie Bauer Lightweight Travel System 01-750-AFD

1 Answer

Replacement of child tray

I called the customer help line to order a new childs tray for my travel system, only to be told, they do not have one. Does anyone know where I can find a replacement?

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  • Zacsmom Mar 30, 2008

    I just googled eddiebauer replacement parts and found this site. Good to know someone already called for a tray replacement only to find out they don't have them. I am going to try to look for another answer! :)

  • suzieque1029 Feb 11, 2009

    I have the same problem

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  • 126 Answers

Need a replacement part?
To obtain a replacement part for one of our products, please call Consumer Relations at 1-800-544-1108. We?ll get the replacement part out to you as soon as possible.

If you prefer, please feel free to contact us via:

Mail:
Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

Fax: 1-800-207-8182

Phone: 1-800-544-1108
(7 a.m. to 6 p.m. EST Monday through Thursday, and 7 a.m. to 4:30 p.m. EST on Fridays)

Posted on Apr 28, 2008

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Posted on Jan 02, 2017

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1 Answer

I need a front childs tray for this stroller so i can attach infant seat any phone numbers or leads went to all web sites for stroller's as advised and can not find baby due in a few weeks HELP!


Need to order a replacement part?

To obtain a replacement part for one of our products, please contact us by email, mail, fax or phone. See details listed below.

Email :http://www.eddiebauer.djgusa.com/usa/eng/Comment-Form

Mail :Dorel Juvenile Group
Consumer Relations Department
P.O. Box 2609
Columbus, IN 47202-2609

Fax :(800) 207-8182
Phone :(800) 544-1108
(8 a.m. to 6 p.m. EST Monday through Thursday,
and 8 a.m. to 4:30 p.m. EST on Fridays)

They were a little hard to locate, but this should get you what you need. Good luck. Congrats on the new baby.

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Hi, when you say front tray, do you mean the snack tray? If so, there is one currently being auctioned on eBay, with only two bids so far:

http://cgi.ebay.co.uk/NEW-Clip-on-Childs-Tray-Graco-Mirage-Pushchair-/120632927558

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Hello, there is currently a tray for sale on eBay.co.uk:

http://cgi.ebay.co.uk/NEW-Clip-on-Childs-Tray-Graco-Mirage-Pushchair-/120632927558

It's only got 2 bids, and the auction ends tomorrow (Oct. 18th). You could also check Graco's replacement parts page to see if they have one available:

http://www.gracobaby.com/ReplacementParts/Pages/ReplacementParts.aspx

Please rate this solution if it was helpful to you. Thanks!

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Hello,

Go onto the www.gracobaby.com website and search on the help center tab for replacement parts. It gives you the option to enter your serial number etc. Here are the contact numbers and opening times.
Monday – Friday between 8am and 5pm EST at
800-345-4109 (US)
800-667-8184 (Canada)

Regards
Alan Hood
ami-man
UK

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Hi, there is currently a replacement tray for sale on eBay:

http://cgi.ebay.co.uk/NEW-Clip-on-Childs-Tray-Graco-Mirage-Pushchair-/120632927558

The auction ends October 18th, and there are currently only 2 bids. You could also try checking Graco's replacement parts page:

http://www.gracobaby.com/ReplacementParts/Pages/ReplacementParts.aspx

To search their inventory, you'll need the model number and either serial number or manufacturer date from the sticker your stroller.

Please rate this solution if it was helpful to you. Thanks!

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Call the Peg Perego comany directlty. They carry parts find the number online. Good luck!

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Hey im trying to find out how to order reaplacement parts??


You CAN NOT order parts on the website!

You'll have to go through the company directly. I just did the same to get some parts for my older sit and stand stroller and I'll tell you it is a HORRIBLE customer service program that company has! Don't even bother "registering" on their website- you can NOT order PARTS over the web. You must call them at 1-800-328-7363 and then hope you can get through to their "customer service" dept. Took me 18 minutes going through the phone tree over and over. You need to have the model and maufacturing info off the sticker on your stroller or they won't help you - took me 4 calls to get my stuff ordered.

Then you 1) order the parts, 2) send them a check or money order (NO CREDIT CARDS!!) and 3) wait 7-10 days AFTER they get the payment for the check to clear before they will ship anything to you!!! I am on day14 since I mailed the check (and a letter expressing my frustration over their antiquated phone sales system) and they just told me I am looking at 3-5 more days before the check clears and they'll get around to shipping.

My suggestion- don't bother owning anything Baby Trend after its warranty period. Go buy something that still works. This company touts on its website that it has been around for 25 YEARS and they STILL can't sell stuff to folks with credit cards?!?!?!
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YES IT IS MACHINE WASHABLE AND IF YOU NEED MORE FAQ THIS WILL HELP YOU BELOW:

Telephone

Graco Customer Service is available Monday through Friday, 8am to 5pm Eastern Time.
1-800-345-4109 (US)

Postal Address

Graco Children's Products Inc.
Attn: Graco Store Consumer Services
150 Oaklands Boulevard
Exton, PA 19341

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