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1/ back up the phone to a pc
2/ control panel/other master reset
3/ should this not work you are looking at a new screen
I have had software issues with commands (Wireless LAN/screens and keyboard) all of which have been resolved by resetting the phone.
After you have done this connect to the sony/ericsson site and download the software update tool to ensure you've got the latest stuff.
New screen search the web in your local country for phone repairs and get a few quotes. Ensure the quote includes insurance for replacement of phone (at today's market value - not the value they apply). I've had screens replaced on 900 and 910.
i have a problem with my P990i that my touch screen is not working properly only the bottom line is working and when i touch the screen it always shows the network and button with text says flight mode.