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Keyboard problems Hi, I changed original 8GB Toshiba HDD to 20GB Toshiba HDD, reinstalled XP, find that certain keys give wrong characters, e.g. inverted comas about numeral 2 when I use shift gives @, and when I use shift and press @, I get ". When i am using mail, the characters take very long when typing, to appear, this is after teh change of HDD. Please advise, system otherwise works well. ronnie

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  • bangaloreboy Feb 29, 2008

    I am sorry for the delay, just did not have a wordprocessor loaded.I installed Open Office writer. I have checked the key-functions and they seemed to have solved the problem of Shift-upper characters. THe keys now respond correctly. Thanks.

    The second problem of slow typing when in mail mode is still there, although while typing in this box to add a comment, the data flows normally without any delay.

  • huskymum Apr 06, 2008

    Hello, I hope you can help me. I have the same problem with my numeral 2 key; when using the shift key and 2 I get the "@" sign and if I use the @ sign I get the " key. I have noticed a few other keys like my pound sterling sign and the hash key have totally moved and I can't find them. I did not do any software or hardware upgrades. I have been using the laptop for general use i,e, chatting and music and photos. I have looked in the control panel under keyboard and in regional and for the driver settings. But no luck, The keyboard setting just give info on cursor rates and under the hardware tab it tells me its a Standard 101/102-key or Microsoft Natural PS/2 and that it is plugged into the keyboard port and it is working properly. the driver date is 01/07/2001 and version is 5.1.2600.2180. When clicking the Driver File Details it gives two driver files. C:\WINDOWS\system32\DRIVERS\i8042prt.sys

    I have noticed during the past few days whilst my daughter has been using a well known messenger service that a third party has managed to get inside the text box and asks if you can accept files. It was accepted once, but the file would not open. It was only accepted as it was genuinely thought that it was from my daughters on-line friend. It turns out that she was also having the same problems. Still unresolved.
    I only mentioned this as this is the only thing that has gone wrong in the past few days.

    Can you help me ?

    Kindest Regards,


  • Anonymous Apr 19, 2008

    keyboard has changed and wrong characters appear when typing

  • billymax64 Sep 16, 2008


    I have acer aspire3000 notebook and when l press the hash key l get a UK pound symbol how can l get the hash symbol? l also have the " and @ mixed up but l'm used to them now.

    thanks Wendy

  • rdusffd1 Dec 08, 2008

    My Inspiron 1501 laptop keyboard is not working correctly.  The problem I am having is with th FN keys ex. sound, brightness and some letter keys.  Some of the keys have changed to the FN functions such as the letter P is now * and the O is 6.  Can anyone offer any suggestions? Thanks

  • selah99 Jan 03, 2009

    The @ (Shift-2) key does not work, it makes a "

    Plus this laptop is making my and my son's eyes burn with headaches!

    New, can't return and hate it so far.

    Pls help

  • babysdomsmom May 11, 2010

    for some reason t_e letters and stopped workin_ and t_e delete button also .....notice t_e two letters missin_ is not workin_ also. PLEASE _ELP ME I DONT KNOW W_AT TO DO.! and i tried cleanin_ t_em.



4 Answers

I forgot to mention that after changing Regional Settings in Control Panel back to UK region, and deleting the US one which was loaded when the OS was loaded, the keyboard functions were returned to normal. Thanks

Posted on Feb 29, 2008

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Please use control Panel -> Regional settings to add the correct region - and remove any unwanted ones. (Reboot may be required)

As for speed when typing emails - more info would be useful. like what email client. Is typing in a word processor slow?


Posted on Feb 25, 2008

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Dear bangaloreboy , this may be due to your shift key is having a problem. This is permanently pressed or the other key is having some problem . If you think shift key is not causing a problem please check the key board settings from contol pannel .

I donot think this is caused by changing the operating system.

Best Regards

Posted on Feb 25, 2008

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When ever i want to make use of the backspace key to delete item it is not working what can i do

Posted on Jun 10, 2008

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