Question about Haier XQJ50-31 Top Load Washer

1 Answer

Damp and piled up clothes at the end of each cycle

Everything is fine until all the water is drained from the washer and it starts spinning to get rid of the excess water in the damp clothes after each rinse and during the final spin. Everytime soon after spinning, the washer makes a noise like there's a fight going on inside and either stops and displays an error or automatically recommences the rinse cycle starting at the first cycle with 36 minutes on the timer regardless of how many times it has rinsed prior.

As a result, we've resorted to manually squeezing dry each piece of clothing by hand after every rinse. The strange thing is no matter how evenly we spread the load at the start, or even in between spins, the clothes are always piled in one area and sometimes in the shape of a ball when we open the lid after the big bangs, regardless of how big the load is.

Even worse, no one seems to be interested in even coming over and taking a look at it, they say that because its not a big brand and they don't have the parts, that it's not worth it for them to come over. They've suggested calling some big electrical stores to get the service number of Haier washing machines, but most of the big stores I've called don't even sell Haier products.

Would anyone know what the problem might be? We really need an expert's opinion. Would it even be worth it to try to get it fixed?

Posted by on

  • 1 more comment 
  • karindd Oct 22, 2008

    This is what happens to mine except clothes don't go in a ball... I brought mine off trademe 3 days ago, the guy said it works perfect, I rang him today and he said he won't take it back as it was working fine when he had it grrr dishonest people! I don't know what to do has yours been fixed??

  • Darren Clarke Aug 23, 2013

    our washing machine bangs around on spin, i found all 4 pads on the inside walls of the machine have gone? so today bought some tubing to glue inside to stop the bowl banging

  • Anonymous Mar 26, 2014

    After draining, starts spin cycle (step 6, at 9 minutes remaining) and within a minute, time bumps back up to 12-17 minutes for the rinse cycle (step 5). Control panel has been replaced but same issue/didn't fix it.

×

1 Answer

  • Level 1:

    An expert who has achieved level 1.

    Hot-Shot:

    An expert who has answered 20 questions.

    Corporal:

    An expert that has over 10 points.

    Mayor:

    An expert whose answer got voted for 2 times.

  • Contributor
  • 21 Answers

Good Day.... I feel for you... Unknowingly,When they purchase it. Many people have the same experience in finding service for products such as your experiencing.
Of course, it's our hope and belief, it's not ever going to have a problem, some people are lucky. Me neither... mine is in computers... but that's another story.. Just believe me, I understand ... but I'm going to try to help... why I picked up this call, is because I find it to be interesting, about the comment about the clothes gathering into a ball... Generally, that happens in relationship to the amount of water, inside or lack of it. If the clothes are in a ball, that's why they're coming out wet. Nobody makes a washer that can do that.
I want you to check the drain line...(that's the hose to water uses to exit) Is the hose at any point, higher than the top of the machine (it's supposed to be) ... if not siphoning may be occurring.
Also check to drain hose at the inlet, where the hose goes into the wall.. it must allow air to get in here as well. I have experienced some indifferent situations before, if the hose in stuffed into the stand-pipe, or taped,glued, sealed.. if there is no vacuum break (meaning-place in which air can enter) that to can create a siphon. Ge was known for having a washer that made the kind of bang you describe. It was their normal method for stopping the clothes basket from spinning forever. I hope this answer works for you, otherwise resolving may continue to be difficult. One piece of information you'll have received, is what you will and won't recommend to buy when you hear others having conversation on buying a major Appliance. Sometimes it's all we can do... I wish you best... dean

Posted on Feb 25, 2008

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

Spin cycle is not getting clothes completely dry, can still hand ring water from clothing


When the clothes are wet at the end of a cycle, check these: Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: If it's spinning when you lift the lid, the coupler is fine. Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), or a worn motor pulley or tub bearing. Replace the applicable component. Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician. Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess. Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

Aug 01, 2010 | Maytag Washing Machines

1 Answer

Spin cycle not completing


have you lost any garments in the wash lately? there may be one in your pump causing loss of power on the suction. When the machine spins out, have you noticed a marked decrease in time or just the dampness of the clothes? This is what leads me to believe this is a clog in the pump or the hoses to drains

Aug 31, 2009 | Kenmore 24032\24036 Top Load Washer

1 Answer

Wet clothes after spin cycle


When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning: 

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component. 

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve. 

May 05, 2009 | Maytag Atlantis MAV6000 Top Load Washer

1 Answer

Whilpool washers drains but when done spinning puts water bk out


If you have a selection for extra rinces deselect it and try. If not almost certainly your timer is faulty.

Jan 24, 2009 | Whirlpool Ultimate Care II LSQ9549L Top...

1 Answer

Spin cycle not drying enough


There is a water pump in the machine which pumps the water out of the outer tub and into the drain, after the wash and rinse cycles.
It is possible that this pump isn't working properly. I think if it weren't working at all, you wouldn't be able to get beyond the wash cycle.

It has been my experience that small articles of clothing may get washed or spun out of the inner tub and into the area around the pump pick up, thus partially blocking the flow to the pump.
It's also possible that the drain hose from the pump to the drain may be partially clogged.
It is also possible that the pump doesn't run sufficiently long to get all of the water out because its' motor gets hot and shuts down or because of a problem in the control mechanism which manages the the starting and run time of the pump.

First, I would unplug the washer from the wall outlet and probe under the inner tub, or possibly remove the tub to see that there is no blockage from clothing.
It's also possible that things left in clothing pockets like paper clips, small plastic items, etc. can get into the pump and lock up the impeller.
If you're sure it isn't blocked you can then run a "short cycle", no load and water only, and watch to see how much water comes out of the discharge hose where it's hung on the drain pipe.
It should gush out, and tub should be free of standing water prior to the start of the first rinse cycle.
If it does not, then you'll have to access the pump and clear it of obstructions or replace it, if defective.

As it drains, it should start spinning slowly, then speed up as it drains; the final portion of the spin cycle is very fast.
Essentially, the spinning tub wrings out the clothes using centrifugal force.

With the water remaining in the bottom of the tub, it would appear that it is:
a) not spinning long enough, or
b) there is something preventing all the water from getting out in the time allotted by the timer to perform this task.


A fair handy man can get to pump either from the rear of the machine with back plate off, or by removing the cabinet cover from the frame, depending on the model of the the machine.

As always - before attempting any repair, UNPLUG THE UNIT!



When clothes are wet at the end of a cycle, check these:

Motor coupler
To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:
If it's spinning when you lift the lid, the coupler is fine.
If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.

Spin cycle
If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.
Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning
If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve
Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.




Thanks for using FixYa - a 4 THUMBS rating is appreciated for answering your FREE question

Dec 27, 2008 | Washing Machines

1 Answer

GE Top Load Washer WLSR2000G3WW~smells like burning and wont drain


The clothes are wet after spinning When the clothes are wet at the end of a cycle, check these:

Motor coupler
Spin cycle
Siphoning
Water-inlet valve
Motor coupler To test the motor coupler, re-start the washer in its spin cycle. Let the machine run for a minute, and then open the lid and notice whether the tub is spinning:

  • If it's spinning when you lift the lid, the coupler is fine.


  • If it isn't spinning--and your machine was produced by Whirlpool®--you may have a broken coupler. Many Whirlpool-made washers use a small, relatively inexpensive device called a motor coupling. This plastic-and-rubber component is mounted to the shaft of the motor on one side, and to the transmission on the other. Over time, the coupler wears out and fails. When that happens, you need to replace it completely.


Spin cycle If the washer doesn't reach its proper spin speed, the clothes may be too wet at the end of a cycle. Check to be sure the load is properly balanced and run a spin cycle again. If the clothes are still wet, you may have a worn or loose belt (Maytag®), a worn clutch (GE®/Hotpoint®), or a worn motor pulley or tub bearing. Replace the applicable component.

Alternatively, there could be clothes caught between the inner and outer tubs. Read the "It spins but won't pump" section of the "It won't drain" section. Also, there could be other things that cause friction on the drive train. Seek the assistance of a qualified appliance repair technician.

Siphoning If the water that pumps from the machine goes right back into the machine after the spin cycle, it may be because your washer is siphoning the water from a laundry tub with a slow drain, back into the washer. Try to improve the draining of the laundry tub. (Is there something stuck in the drain?) Also, be sure the drain hose doesn't reach more than about 4 inches into the laundry tub. If it does, cut off the excess.

Water-inlet valve Water-inlet valves eventually fail. One problem that may develop with a water-inlet valve is that it can no longer completely shut off when the electricity is turned off to it. Then, the valve may leak and drip water into the clothes tub--you may notice that your washer has water in it when you haven't used it for a few days. To fix this, replace the valve.

The cycle doesn't advance When the cycle doesn't advance, it's probably the timer or a cold-water supply problem:

  • It's the timer, if your washing machine fills with water and begins agitating, but the timer never advances--or if the washer is in a spin cycle and the timer won't advance. Then you need to replace the timer.


  • It may be a cold-water supply problem, if the washing machine fills with water, agitates, drains, and spins, but then doesn't fill with rinse water. See There's no cold water.

Nov 06, 2008 | GE WBSR3140DW Top Load Washer

1 Answer

Spin/rinse cycle


find tech sheet at bottom of washer and follow instructions for checking motor controller (at bottom rear)

Apr 13, 2008 | Frigidaire Affinity ATF7000E Front Load...

1 Answer

Washer/Dryer not drying


is your dryer a conderser type
does it have a tank that you have to empty at the end of cycles
if it does the filter that condensers the water from drying cycle
if that is blocked it will not work

Jan 25, 2008 | Equator EZ 3710 Front Load Washer / Dryer

1 Answer

Admiral AAV8000AWW washer - clothes are wet after spin cycle...


may be a loose belt or a partial blockage somwhere.

Nov 09, 2007 | Admiral AAV7000A

Not finding what you are looking for?
Haier XQJ50-31 Top Load Washer Logo

249 people viewed this question

Ask a Question

Usually answered in minutes!

Top Haier Washing Machines Experts

Gerry Harvey
Gerry Harvey

Level 3 Expert

1456 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Owen Barnes

Level 3 Expert

835 Answers

Are you a Haier Washing Machine Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...