- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Movement of the ink cartridge holder is blocked. There may be a scrap of paper, or staple, or paper clip binding the cartridge from moving. Check for foreign objects. Press and hold the on / off button to power down the fax. Unplug it from the wall outlet for 5 minutes. Plug it back in and power up. Also, check to make sure the cartridge is installed correctly by removing and reinstalling it. If the same error occurs, contact Canon service rep.
Reference page 62 in Users Guide.
I had this problem and solved it = ) You turn off the fax, take the paper out, then open the cover just after you turn it back on. Leave it open for a minute and let the cartridge go back and forward close the cover and wait till it tell you to press stop and it should be back to normal. Hope this helps