My dear sweet hubby took the E-500 on a flight and now the flash doesn't work in ANY mode. I've looked all through the manual but cannot find a master reset. I'm fairly certain he just hit the wrong button and a reset would fix it. When I go to the first screen that says reset - it is blacked out and I cannot access it. Any ideas on how to get this flash working? Even when I set it to manual full-on flash, I still get nada.
It sounds like the strobe is not making good contact with the connection on the camera. Check to see if the pins on the camera aren't covered with crap and the pins on the bottom of the flash aren't bent or broken.
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First, check to make sure you're not in the macro mode. There's a slide switch on the end of the camera, near the SD card slot. Slide the switch away from the flower toward the mountain to take it out of macro mode. The flash won't fire in macro mode.
Then, if the flash still doesn't fire, take a look at the flash mode. Press the up-arrow button to bring up the flash menu. If it's currently set in the lightning-bolt-in-a-circle-with-a-slash-through-it symbol, you've got the flash turned off. Set it to the lightning-bolt-and-"A" for automatic flash or the lightning-bolt for forced flash.
If the flash still doesn't fire, then it's broken.
1. The best thing to do is to factory reset the camera to be sure everything is in the default setting. Look in the manual or menu to RESET the camera. 2. If this does not work, you can try is to remove the battery and wait a day, then put the battery into the camera again and recheck. 3. If that does not help either, your camera might need repair/maintenance.
Have you tried to reset the camera to the factory defaults? To do this: have the camera in shooting mode - go to Menu - left arrow to reset - press ok - Highlight Yes and press ok. This will reset the camera to factory settings. See if flash works now.
you will need to try to reset the camera first through the camera menu by placing the camera mode to P, press menu, right arrow to card, down one to custom reset, right arrow, ok, yes to reset. else you will need to send to repair center
I sent my camera into Canon for repair. They said the flash was malfunctioning, and there was something wrong with the flash exposure control. The repair cost about $87. It took approximately 10 days from the time I sent the camera in until the time I got it back.
The evolt cameras use the flash bursts as a "autofocus help". Try to find points with high contrast or edges to point one of the three autofocus points at (you see these points while looking through the viewfinder and they flash red as soon as the camera is focused).
So, flash bursts basically mean "too low light" some other situation which is hard for the camera to focus. In such situations, try to switch to MF mode (manual focus). Or you could buy an external flash (e.g. Olympus FL-36) which has a red light for autofocus assistance instead of flash bursts.