Question about Canon PIXMA MP600 all-In-One InkJet Printer

1 Answer

Error code U052

After a paper jam (I opened the printer up and pulled the paper through istead of opening the back - I forgot about it having a back!) I received this error code and the following message: "The type of print head is incorrect. Install the correct print head." I took the print head out a couple of times and reinstalled it; nothing changed. I even uninstalled the program and reinstalled it, nothing changed. Do I need a new print head? Can I buy these, and how much do they cost?

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  • 10 more comments 
  • Joood Feb 26, 2008

    I've done nothing to my printer - I only turned it on and I got the error U052 re installing the correct print head. What now? I too have also uninstalled and reinstalled everything.

  • huporhaha Mar 22, 2008

    I have the same problem with error code U025 on my Canon Pixma MP600R. I have made sure the cartridges are properly in place, seen the the print head and even re-installed the printer but I still get the same error message. The cartridges are all new and original ones.

  • Anonymous Apr 14, 2008

    Did anyone get the printer fixed? I'm having
    the exact same problem and did what I could to remove and reinstall the
    printer head - but nothing. ;(



    Thanks!



  • fobria Apr 25, 2008

    I am having same problem: U052 "The type of print head is incorrect. Install the correct print head." I've tried reseting, cleaning, etc.- nothing works.

  • Anonymous Aug 27, 2008

    I had the same problem...however, I called the Canon order department to order a new printer head. I mentioned that I had recently purchased for the first, and last, time refilled ink cartridges. The young lady with whom I spoke, told me that the refilled ink cartridges could be the problem, to replace them with new ones that had never been refilled before purchasing a new printer head. Sure hope this works.

    Martha Morris

  • Kmurra3 Nov 03, 2008

    Same problem. Help!!

  • etheriau Feb 09, 2009

    Same here...As anybody replaced the head? did it fix the^problem?

  • mikmik732003 Mar 06, 2009

    tried pulling apart etc changing the chip on the old cartledge that worked but now empty. just about to take all the chips off the cartledge will let u know how it goes

  • weedout Mar 06, 2009

    I too had the same problem and I replaced all print cartridges with new genuine Canon rip off ink and still same problem, I am also not sure that replacing the print head will fix it and wish to not spend any more money on this house brick. Dose some one know if replaceing Print head will fix the issue ??

  • Anonymous Mar 20, 2014

    wrong printer head/ says to install correct printer head even though we did not change it at all.

  • Anonymous Mar 24, 2014

    The printer seems to boot, but the print head stays to the left and I get an error indicating a paper jam but no paper is present. All functions are inoperable.

  • Anonymous Mar 31, 2014

    Printer Head install

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  • Expert
  • 69 Answers

Hi,


This is Vikram Kumar Thumu from India-Hyderabad. I have seen your message on the issue. I would like to provide my solution on the issue.


Well, I don't think this is an issue with Hardware malfunction of the Printer... However, I suggest you to try few troubleshooting steps before you replace the ink cartidges for Printer.

Please try steps of below link:

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13800


This is recommend link of Canon .. The steps that are mentioned in the article could something work...

However, once if you are done with steps, I suggest you to contact Canon and email the issue and they can provide information on the issue.

You can mail Canon at below link :

http://www.usa.canon.com/consumer/controller?act=ModelInfoAct&tabact=SupportDetailTabAct&fcategoryid=238&modelid=13800

Once if you the link, you need to click on the link Email in the webpage.... and email the issue. I hope that this will resolve the issue....


if you have any queries on the issue, you can email me at thumuvikram@rediffmail.com. I'll be glad to help you out!!!


Bye...

Posted on Feb 25, 2008

  • Adam Manke Nov 02, 2011

    Thanks, this worked for me. It showed how to remove print head and re-install it. Once re=installed it did a print head cleaning for about 4 mins and fixed the problem.

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1 Answer

Had paper jam which have cleared. Getting support code 6001 saying turn off and restart which we have done but still keeps coming up with same error


The 6001 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.

2. Remove paper from the automatic sheet feeder (in the back).

3. Gently pull jammed paper out, if any.

3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.

3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.

4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.

5. Check ASF with a bright light to check for obstructions. Remove any if found.

6. Open the rear cover to check if the paper is jammed.

7. Pull out the cassette and check if the paper is jammed inside the cassette area.

8. Load paper back into the ASF or cassette.

9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

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Machine says paper jam and to remove paper No paper in machine Cant clear error codes


Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.

Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.

Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.

Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.

Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.

Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.

Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.

Plug the printer's power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

or
Paper jam error.
How to correct, fix: Remove the jammed paper. If paper jams frequently occur, check the following:
1. Confirm there is no foreign material inside the machine.
2. Confirm only recommended paper is installed.
3. Confirm paper is installed properly.
4. Confirm the maximum number of sheets in the auto sheet feeder is within the paper limit mark.


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How to correct, fix: Reseat ink cartridge for Printer (MP160 / MP180 / MP460) Issue: ERROR LED: E, 1, 4

How to correct, fix: Press ON/OFF switch to reset the multifunction device Reset the device when it is not functioning properly. If the device is not functioning properly or to clear memory, reset it. On the operator panel, press and hold the <ON/OFF> button for one second. (The display will go blank.) Note: It may be necessary to unplug the power cord if pressing the ON/OFF button does not shut off the printer. Wait approximately ten seconds and then press the <ON/OFF> button again. Wait until the device has completed its cycling process before submitting another job request.
Turn the machine off, and remove the power cord from the electrical outlet. Wait approximately ten minutes then plug in the power cord and turn the machine on. If the problem is not resolved, the machine may require service.

It just may be that the so-called roller cleaning operation may calibrate the timing

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1 Answer

How to fix code 6000 mx922


The 6000 error is a generic internal error code. Unfortunately, it could mean one of many things. To resolve the 6001 error, please follow the following steps:

1. Turn off the printer and disconnect the power cord and USB cable.
2. Remove paper from the automatic sheet feeder (in the back).
3. Gently pull jammed paper out, if any.
3-1. If paper is visible from the ASF, use both hands to pull the paper out slowly.
3-2. If paper is visible from the paper output slot, use both hands to pull the paper out slowly.
4. If the paper tears and a piece of that remains inside the printer, open the printer cover and remove the paper from inside the printer.
5. Check ASF with a bright light to check for obstructions. Remove any if found.
6. Open the rear cover to check if the paper is jammed.
7. Pull out the cassette and check if the paper is jammed inside the cassette area.
8. Load paper back into the ASF or cassette.
9. Reconnect the power cord, turn on the printer and confirm that the Alarm light is off. (If there was any jammed paper remaining in the printer, the paper may be automatically ejected.)

If the above procedure does not resolve the error, the unit would require service:http://www.usa.canon.com/cusa/page.action

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1 Answer

Paper jammed open left cover


Hello, To solve this problem try follow this steps
1. Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred.

2. Turn off the printer.

3. Remove any paper trays, inspect them for wrinkled or damage paper.

4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.

5. If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it.
6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly
The goal is to keep the paper from tearing. If several pieces are jammed together,try pulling out the middle piece first to loosen the jam.

7. If the paper does tear, try rotating the roller gears manually to free the paper.

8. Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.

9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
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Jun 29, 2011 | Printers & Copiers

1 Answer

On printer error cod 6A00 displayed, on computer screen icon says service error 5C10. Have cleaned ink wells and wiped off excess ink. After cleaning far right side a long skinny black piece came out,...


Hi


Error 5C10 means a paper jam or the printer has encountered an internal error. And error 6A00 is caused due a paper jam in the sheet feed unit or near the print head. You can also reset the printer to resolve this issue. On the printer press and hold the ON/OFF button or unplug the power cord. Wait for 10 seconds, press power button ON/OFF button again. If this doesn't resolve the error code then unplug the printer for 10 minutes. Also, inspect the back panel of the printer for any paper jams. To clear the paper jams---

Turn off the printer and disconnect the power cord and USB cable. Remove the jammed paper slowly using the following procedure. Open the rear cover to check if the paper is jammed. Pull out the cassette and check if the paper is jammed inside the cassette area. Stand the printer with the rear side down, holding the document cover. Press the tabs together and pull the green cover toward you. Check if the paper is jammed. (If you were not doing Duplex printing, you do not have to follow this procedure.) Close the green cover and place the printer back to a normal position. Reconnect the power cord and power on the printer. Confirm the Alarm light is off. Load paper back into the ASF or cassette. Press to clear the message and continue printing. If you are printing from application software, follow the instructions displayed on your computer. Hope this helps... Please post back if you need more information.


Daniel

Jun 20, 2011 | Canon PIXMA MP830 All-In-One InkJet...

1 Answer

Error message u052


That is a printhead error, sounds like you will need that new printhead.

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1 Answer

Paper jam - can't clear error message


Hello Nj,

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Here are few instructions on how to clear the paper jam on your printer.


How to Clear a Paper Jam on an HP Inkjet Printer 1. Disconnect the power cord from the back of the printer before you begin. With the power disconnected, you will protect yourself from being shocked. This is an important step when you are fixing any type of electronic device.
2. Move your printer so that you'll have access the back panel. Unhinge the back access panel of the printer.
3. Look for paper through the opened back panel. Remove any paper you find jammed.
4. Close the back access panel. Make sure that it latches into place and looks the same way it did before you opened it.
5. Open the front or top access panel. This is the panel you use to access ink cartridges. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer. Go back and do that now. Look for paper that may be jammed in this area of the printer.
6. Remove any paper you find jammed here. There will be resistance from the paper feeder, so pull slowly or the paper will rip and create a more serious problem.
7. Close the front access panel. Make sure that it latches back into place.
8. Plug the printer in and attempt to print again. If you can print successfully, you have removed the paper jam.

Hope this helps.

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1 Answer

Paper jam


try this

  1. Turn off the printer.
  2. Remove any paper trays. Inspect them for wrinkled or damaged paper.
  3. Also open the back cover of the printer if this model has one.
  4. Open any other doors that give access to the printer's paper path and to the toner or ink cartridge.
  5. If necessary, remove the toner or ink cartridge. Place it away from light/ sun light to avoid damaging it.
  6. If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly. The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam.
  7. If the paper does tear, try rotating the roller gears manually to free the paper. Don't force anything, though. Do this step especially if the jam message comes up repeatedly without any obvious paper jam, there may be a small tear of paper inside.
  8. Ones the printer is free of paper Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on.
  9. If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.
  10. see alternative if the problem is still not solved.



alternative :
Load a piece of thick paper, for example photo paper and press the resume button (may be diffrent button on diffrent models) a few times to the printer picks up the paper and puts it through the machine.

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1 Answer

Error Paper output slot the paper is jammed.


  1. Protect yourself from shock. Disconnect the power cord from the back of the Canon Inkjet Printer. This is an important step when working inside ANY electronic device.
  2. Unhinge the back access panel of the printer. It seems repetitive to say this, but this door will be in the BACK of the printer.
  3. Look through the opened back panel and look for paper. Remove any and all paper you find jammed there.
  4. Close the back access panel. Make sure that it latches into place and looks the same way that it did before you opened it.
  5. Find the front or top access panel. This is the panel you would lift to change ink cartridges. Open this access panel. If the carriage that holds the ink cartridges moves, then you forgot to unplug the printer, go back and do that now. Look for paper that may be jammed in this area of the printer.
  6. Remove any paper you find jammed here. When pulling from the front there will be resistance from the paper feeder. Pull slowly or the paper will rip and create a more stressful problem.
  7. Close the front access panel. Make sure that it falls or latches back in place. It should look the same way that it did before you opened it.
  8. Plug the printer’s power cord into the wall outlet, and attempt to print again. If the printer prints the job, then you have successfully removed the paper jam.

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1 Answer

Unable to open to remove paper jam


Step1
Turn the printer off and on to see if it can automatically clear some or all of the jam. Many printers provide an error-code listing on the front panel display for the area where the jam occurred. If your printer shows an error code, be sure and check the printer manual to see if that identifies the area of the printer where the jam occurred. 
Step
2
Turn off the printer. 
Step
3
Remove any paper trays. Inspect them for wrinkled or damaged paper. 
Step
4
Open any other doors that give access to the printer's paper path and to the toner or ink cartridge. 
Step
5
If necessary, remove the toner or ink cartridge. Place it in a bag or away from light to avoid damaging it. 
Step
6
If you find a piece of jammed paper, remove it by holding it with both hands and pulling firmly (see A). The goal is to keep the paper from tearing. If several pieces are jammed together, try pulling out the middle piece first to loosen the jam. 
Step
7
If the paper does tear, try rotating the roller gears manually to free the paper (see B). Don't force anything, though. 
Step
8
Replace the toner or ink cartridge and paper trays, close any doors you opened and turn the printer back on. 
Step
9
If the printer paper jam message still appears, then there is still some paper in the printer. Reinspect the paper path.

Sep 23, 2008 | Canon PC1061 Copier

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