I often use the CD tray to print on printable CDs but recently it has just stopped working. I can't find anything in the manual about it. I am using a Max OSX. It takes the tray part way in and then makes noises like it is trying to find the tray/paper and then ejects the tray and the error says to insert a printable cd and insert tray and press button which I do but it just keeps doing the same thing.
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Find a printer that prints directly on a CD;
this is becoming a popular feature and these printers are getting more
Buy some printable media. Printable media is a bit harder to
find and a bit more expensive but you need a special surface that will
absorb the ink. They will be marketed as "inkjet printable" discs. Look
for them online or at your electronics store.
Set up your printer for CD-R printing. Chances are your
printer can print on paper and CDs, so you'll have to let your printer
know what you are up to. In your printer properties, select CD or DVD as your media
type. You can do this from the print dialog right before you print.
Clean the rollers. You can do this by running a clean sheet
of paper through the printer without printing anything. Load up several
sheets of paper and press the cancel button to feed it through. Do this a
Pull out the tray. This may be a separate part of your
printer or built-in. Read the manual and learn how to pull it out
properly before you go yanking at random and breaking things.
Place the CD in the tray. Make sure there is no dust or paper
scraps on the tray and place the CD on the tray so it lies flat and the
printable side is facing up. For smaller CDs, place the adapter first
and then put the CD down.
Insert the CD tray into the printer. If the tray was attached
to the printer, put it back where it came from. For separate trays you
may need to wait until you are ready to print and load it into the
Design your label. Your printer will have come with label
designing software. Take some time. Make it pretty.
Print. Double check your print settings and print directly
onto your CD. Choose "File" then "Print" and click "Okay." If you are
loading manually, now is the time. Manual loading slots are usually on
Allow your CD to dry. It is recommended to let it sit for 24
hours. There is a lot of ink on there and you do not want to ruin it
You need to install (or download then install) the Easy-print toolbox software. It should be available on the Canon website. When you run it, it shows options for printing photos and cds. Click the cd button and follow the instructions. (You just choose a picture, photo, text etc. and position it using the cd displayed on the screen. Then insert the cd into the special holder, push it in some of the way, then allof the way when it says to.)
Ps - it's best to download the latest of everything (all software, drivers etc.) for your printer to make sure you have the most up-to-date versions.
I read on another site that you must wait until prompted on the screen to put the tray into position. Opening the inner door and loading the tray before asked to and then pressing OK was the key to fixing the problem on the MP830.
It's the simple things that always get you into trouble, I guess.
Disconnect the printer from the computer. Turn it off & make sure the CD/DVD tray is closed then turn it back on.
Here's generic instruction for you:
If you are receiving an error pertaining to the CD TRAY NOT BEING INSERTED CORRECTLY, please do the following:
Recommendations: -Don't force the CD/DVD tray into the printer. -Make sure your printer is powered on, and the output tray is in the upper position. -Please ensure there is at least 3 inches of space behind the printer, or the CD tray may eject.
Included, are the correct CD/DVD loading instructions. Please follow the instructions below:
CD/DVD LOADING: 1. Ensure the printer is powered on. Remove any paper from the sheet feeder. 2. Push in the paper support extension on the printer, and close the paper support. 3. Push in the output tray extensions, but leave the tray open. 4. Lift the output tray. Place one hand on the top of the printer, and pull up on the output tray until it stops. Lay the tray down in the upper position. 5. Place the CD or DVD into the CD TRAY with the white (or printable) side facing up. Note: To print on small 8cm CDs, please place the small CD ring on the tray first, then place the CD inside the ring. 6. Slide the tray into the tray guides located in the output tray. Push in the guide until the arrow on the tray matches up to the arrow on the tray guide. 7. Press the PAPER button to load the CD/DVD into the printing position. The CD is correctly loaded when the printer's POWER button stops flashing.
General tips for CD and DVD printing: -Burn data/video/images onto CDs or DVDs before attempting to print on them. -Do not use thermal-printable or regular CDs or DVDs in the printer. -Moisture or fingerprints on the printable surface of the CD may cause marks or smearing to appear after printing. -All printable inkjet media is different. Some surfaces will absorb ink better than others. If output appears banded, faded, or streaky, print a Nozzle Check pattern to confirm that all colors of ink are printing completely. If the ink does not completely dry or smears after 24 hours curing time, you may need to use the Epson Print CD tools to adjust (lower) the print density. -The only supported resolution for CD/DVD printing is 1440 dpi (aka "Photo") -Borderless printing and printing on the "inner circle" (plastic around central hole) of CDs is not supported. -Do not use the "print preview" feature provided by the Epson printer driver as it will only show the image on a blank field and does not offer a clear indicator of where the image will print. -The Epson Print CD software works best with JPG images and may not import some TIFF images.
Sorry a little late only just read your problem. The location is not the bottom tray feeder but the disk tray. In settings change your media type to "Printable Disk" the paper scource should automatically change to "Disk Tray" and hopefully every thing will work OK.