I just bought a brand new vm9511ts i had the old model and it work fine so i purchase this one cause of the touch screen, now i installed it and everything works fine exept when i play cd n dvd i hear no sound
This is a simple problem in u r speeker so first remove u r speeker and chek the connections are perfect r not if the connectinons r fre fect then the problem will be in speker,i hope so the emiter is lost so once u see the connections and if u find nothin in it change the speeker then u r problem will be solved
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It sounds like the phone mute is going on and off, but I'm just guessing because I don't know your grounds, speaker wire hookup configuration, etc. Look at the screen when the music cuts off and goes back on and if you see a little red phone with the cross through speaker symbol (aka mute) it's probably the phone mute feature which is supposed to be hooked up to bluetooth and mute the stereo when you get a call. Like I said I'm just guessing, but if so there's a brown wire in the back that needs to be hooked up.
Is the screen cracked? Just a small crack can cause problems. When the screen is cracked and you touch it, it touch's some where else on the screen. I cracked mine, and I just changed it. It's pretty easy, all you need is a small phillips screw driver. Good luck!
jensen is not such a great brand for indash. if you have the receipt or warranty you might want to return it and get yourself a new one. I know this because when i bought my phase linear i didnt want to eject the cd and the guy told me that they come very defective sometimes