Question about Memorex MMP8565 MP3 Player

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Media player wont show files.

My media player wont show the files on my mmp8565. It shows the player but says there are no files on the device. What do i do to see my music????

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  • sam_amaya Mar 02, 2008

    I can not access the MMP8565 from MS vista or Windows XP with Windows Media Player 11. An icon with MMP8565 appears under My computer but I can not see the music folders/files or update them. Also I can not synch under Windows Media Player 11. I can see the files and folders in old PC running Windows XP and old version of Windows Media Player 9.

    I would like to be able to use the MMP8565 with my new PC. What do I need to do?

  • lynaithan Mar 05, 2008

    Player read "no files" can't sync music onto device.

  • Julie Mar 07, 2008

    Have same problem. I've had for 3 months then when connecting, it shows "internal storage" click on that and it shows an unknown file. I am unable to sync with Media Player 11, it states that unable to sync at this time try restarting & resetting player - did that and same issue? NEED HELP. Of course it has a 90 day warranty and it failed just after that.


  • thebobman Apr 23, 2008

    my media player does the same thing

    whenever i go on the music player on my computer it lets me go in but all it shows after that is an WMPFile

  • Vic Demise May 03, 2008

    All I can add is, my media player 11 does the same darned thing, I cannot see the songs once I have disconnected and re-connected it- I just see the player listed, but it wont allow me to see the contents (and you'll notice that the players icon in the upper right shows how much memory is left on it- and you KNOW the songs are there!) Here's a weird thing though- on my mother in law's computer running WinME with media player 9, I can see all my songs, and delete any songs I choose to, or move them on or off of the player to the computer, like it SHOULD be!! (I think it's odd that Memorex includes a Media Player 11 disc with the player, as if that's what you NEED- when it seems Media player 9 works better!! By the way, my wife and I both have mmp8565 (2GB-They use the same firmware as the 1GB version) players, and they BOTH DIED about two months after we got them, within a week of each other- We were able to have Memorex actually send us replacements, and so far they are still working (with the exception of the problem listed above) It's just not a great product, though it sounds good, and works well once you load it. When I want to change my songs, I have to use the firmware from Memorex to wipe it and start fresh again. Sigh.

  • mnqj240a Sep 17, 2008

    My computer and Windows media player recognize my Memorex mp3 MMP8565 but will not read the music files and so, I can't update my music. I went to the Memorex site, but it says there are no downloads for my mp3 player. What do I do now?



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You all are not all having the same issue at all. The vast majority of you have loaded songs that are the wrong format into the player, which is why they aren't recognized once you disconnect from the PC. You should convert them to Mp3 format to avoid having this problem in the future.

Emerald - firmware upgrade from:

sam and lyrna - format player first; if fails, firmware upgrade

Posted on Jun 23, 2008


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1 Answer

I went to the format thing on my device and then erased all my songs i draged the ones i want to keep onto the desktop and downloaded more to my desktop now when i sync them on it says its downloading em...

All you have to do to access the files and listen to them, assuming they worked before is access the menu, then select browse all music, you will find your music files there, happens to me. To see your files on the play list section of the mp3 player, Open my computer > Go to your mp3 player > Select the music files > Right click and click add to play list.

Hope I helped

Aug 20, 2010 | Memorex MMP8565 MP3 Player

1 Answer

There is bootex file that freezes files and wont delete or let me download music to it.. it has only 6 songs will play them. On properties it shows to have 175 files but dont show on mp3

Hi ==) ^^

You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

Jul 08, 2010 | Memorex MMP8565 MP3 Player

2 Answers


you should upgrade the player with firmware but first erase the memory by going to the settings and click on fromat it will then click play and it will erase.

Aug 09, 2008 | Memorex MMP8565 MP3 Player

1 Answer

Undeleteable files taking up space on my MMP8565

Ok, try this
Go to Windows Media Player and connect your MP3. Then when you do that wait until it says Digital Audio Player on the left hand side. Click songs and then right clickthe songs and delete them.

May 17, 2008 | Memorex MMP8565 MP3 Player

1 Answer

MMP8565 Memorex & Mac

The device will show up on the desktop as USB storage, like a removable drive. You can drag and drop files (MP3s) just like a regular hard disk.

Mar 22, 2008 | Memorex MMP8565 MP3 Player

1 Answer

W.m.p. conflict???

go to and then to support. You need to upload the current firmware for model MMP8565. I downloaded the firmware program and followed the instructions, it fixed all the problems I was having with the mp3 player. Make sure you follow the instructions carefully, it may get a little tricky if you are not somewhat computer literate.

Mar 16, 2008 | Memorex MMP8565 MP3 Player

1 Answer

Won't show files

I can't get Windows Media to recognize the device.

Mar 09, 2008 | Memorex MMP8565 MP3 Player

1 Answer

I cant put videos on my mp3...

FIrst ensure the converter options are set for:
1) Video type = "AVI"
2) Screen width and height = "128X128"
Convert the video.
Open WIndows Media Player with the device connected.
Drag the converted file into the sync list area
Click on the Start Sync button to transfer to your mp3 player.
Now the player should be able to play the video.

Mar 03, 2008 | Memorex MMP8565 MP3 Player

1 Answer

How to add a video & image into the media player

Use the video converter + download the latest codecs from Quicktime

Feb 24, 2008 | Memorex MMP8565 MP3 Player

1 Answer

Can't delete songs

i had a problem like that once all you have to do is format your mp3 player go into media player under the sync tab and click format only problem is that you have to put all your songs back on it again

Jan 02, 2008 | Memorex MMP8565 MP3 Player

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