I have had this HS since christmas and it has worked fine. I made a few calls on it today, but a few hours ago I had tried to answer a call and it wouldn't pick it up. I closed it then opened it and still it won't connect. I have a razr V3c. I turned my phone off then back on. I tried re-bonding. It says "no devices found". Checked to make sure Bluetooth was set to "on" on my phone. The HS blinks like it's supposed to when I open it. When I go into the "handsfree" menu and click on "Motorola HS850" it says "seeking" and then it says "unable to connect." Is it my phone or the headset that is not working?
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Hi Jeanie: How to place a Motorola HS 850 bluetooth headset into paring mode: Close the boom to turn the unit off. Hold down the call button until the blue light comes on. While holding down the call button, swing the boom open. (Now you can let go of the call button.)
The headset is now in pairing mode, and you can search for it using your phone. When it asks for a PIN, use 0000.
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There actually is a trick to the HS850 - flip the boom closed, then
hold down the button just until the light holds solid - IMMEDIATELY
after it does flip the boom open and this should keep the light solid.
Then on your cell/device search for bluetooth devices - you should be
able to find it now. Passkey for most devices is 0000.