Question about Microsoft Multimedia Optical Keyboard/Mouse KBMMSCOMBO
I have tried everything I can think of to get the print screen button to work can you suggest something
I had this problem today with a new Microsoft keyboard. The Alt + Print Screen did not produce an image when pasted in Word.
We found that "F LOCK" button needed to be cancelled and this useful facility now works!!
Posted on Aug 18, 2009
You have the F Lock button turned on so when you hit the print screen, you actually do Insert.
Deactivate F Lock - take the screen shot, and activate F Lock again you you can use F5 to refresh your game :)
Posted on Nov 19, 2008
Glad you got it fixed yourself !!! congrats.
Posted on Feb 27, 2008
I was having a different problem that Microsoft was helping me with and I was asked to print screen. Of course I couldn't work that one out. The technician suggested I try Alt + prtscrn and when the window opens press copy then go to start, then all programs go to accessories and paint. When the paint window opens go to edit and paste. I was a late bloomer when it comes to computers and silly me didn't know anything about the different keyboard shortcuts. I now have a copy that I printed off from the Help & Support in Start. Many thanks for your help
Posted on Feb 25, 2008
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US.
click here to Talk to a Technician (only for users in the US for now) and get all the help you need.
Posted on Jan 02, 2017
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it depends what system you are running cetain programs and windows operating systems dont accept this shortcut
try going into controll panel clik keyboard and make sure hot keys are on
the only other reason is if you have eny other wireless functions running these can disrupt the signal from the keyboard to the computer turn off all wireless items and try agen
if none of these work try replacing the keyboard as it should work as long as hotkeys are on and the operating system you have accepts this function
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