Question about HP DeskJet 3940 InkJet Photo Printer

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Not Printing I have been using this printer for almost a year now. I resentally downloaded Office professional 2007. i got one print out then nothing Printer light flashes then won't print and if you look at printer icon it reads offline how do i get it back on line. I ran a HP Diagnostic Utility test page and it printed just the words "HP Print Diagnostic Utility Test Print"

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Hi,
is there a possibility that the office 2007 downlooad was corrupt ?
This version of office, is noticably sower than previous versions, of Office.
I personally prefered Office 97, 2000 was the same, glitchy and very sluggish. it,s ok upgrading to these latest versions, providing you have the Computer specs, to match the software requirements. Hers a couple of Options.
1:- un-install the Office 2007 program, hopefully you have a version on cd of your older version ?
2:- if your running win XP, restore your computer to an earlier restore-point, before the upgrade.
This will reset your computer to how it was before the download.
3:- un-install then re-install your printer and related software/Drivers.
Mike @ compurepair.

Posted on Feb 25, 2008

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