Maybe this will help someone look in the right direction. A friend gave me a KISS DP-1000 with the same problem: The TV showed the 'Eject' graphic, and nothing happened. There is no little hole that you can poke a paperclip in, like on a PC. I opened the player, and still could not find anything. Then I googled the model of the actual tray mechanism (DSL-710A). The datasheet said that it did have an 'emergency eject' machanism, operated by a Philips screw at the bottom of the tray. There are no holes at the bottom of the DP-1000, only a dimple that dead-ends. I broke through the bottom of the dimple with a small, flat, screwdriver, then enlarged the hole. I felt around with a medium Philips and it fitted into something. I twisted gently, and the tray popped out. Why KISS covered the 'emergency eject' screw is anybody's guess, but I am not buying any of their products.
DutchDouwe is correct, On the bottom of the actual tray mechanism (DSL-710A), there is a white plastic phillips-head slot that when turned clockwise will release the drive tray. However, I do not recommend "punching" through the case as you may damage the sensitive circuit boards inside. Instead, unplug the device from the wall and simply remove the screws on the case. Once inside, remove the screws holding the CD-ROM (yes, it is a CD-ROM and can be plugged into a computer using the IDE interface and used as such) to the case and simply turn it over. Locate the white plastic phillips-head slot and turn it clockwise with a screw driver.
I have Sansui DVD 512 model. When the DVD/Cd is closed by the tray it does not play and eject the tray. The local mechanic asked me to change the tray becoz after closing the tray the lens does not raised due to the tray mechanism fault. The tray is not available in Kolkata market. What can I do ?
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b> Copy-protected DVDs prohibit people from copying them, which is piracy. Copying a DVD to sell or even to give away is illegal. You can play copy-protected DVDs in a standalone DVD player or in your computer's DVD drive, as long as your computer's software is up to date. These DVDs will play the same as DVDs that are not copy protected
Press the "Eject" button on your DVD player to open the DVD tray. Set the DVD into the tray, and push the "Eject" button to close the tray. Press the "Play" button on your DVD player, and the DVD will play. b> On a DVD Drive on a Computer Press the "Eject" button on your DVD drive to eject the DVD tray. Set the DVD into the DVD drive, and push the tray in to close it. Click the "Start" tab on your computer's home screen to open the "Start" menu. Click on "My Computer" to open it. Click on the DVD drive to open the DVD. Click on "Autoplay" to play the DVD.
The unit is in initialization/reset mode immediately after powerup. It does a self diagnostic sequence. When a fault is detected, it actually locks up till the fault is removed/repaired.
A couple of things you can do:
1. Unplug the unit from the mains for a couple of hours;
2. Check your manual if there is a hard/full reset sequence/button and perform it;
3. Remove the topcover and inspect the loading tray. There is a possibility that a CD is stuck, lodged or skewed inside;
4. There is also a possibility that the loading mechanism is stuck, defective belt/gear;
5. if the unit is still under warranty, require service or replacement; or
6. if no longer under warranty, seek the services of a qualified professional.
Hope this be of some help/idea. Post back how things turn up or should you need further information.
Good luck and kind regards.
Sound like it either has one or two problems, the door is stuck and or the door eject motor has failed. Look in the front to the player for a small paperclip like hole, and use a paper clip to manual eject the and engage the loading mechanism usually located under the door for most cases. Check you manuals troubleshooting section for manually ejecting a CD..
Unfortunately, what you're describing is a repair
issue. You won't be able to address the problem with troubleshooting.
There is a part inside the player that needs to be replaced. If you're
under warranty, this will cost you nothing. If you're not under
warranty the cost will likely be a minimum of $200 parts and labor.
However, be warned that the cost could be considerably higher.
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IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
Attempt to open the disc tray.
If the issue is not resolved, turn off the DVD player.
Unplug the power cord from the electrical outlet for 30 seconds.
Plug the power cord back into the electrical outlet.
Attempt to open the disc tray.
If the disc tray still does not open, simultaneously press the POWER+STOP+EJECT buttons; this will sometimes cause the disc tray to open.
If the issue is still unresolved, service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.