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DVD player tray will not open

Hello,

My DVD player tray will not open. I have consulted the hard-copy manual and it does not provide any useful troubleshooting information or anywhere within the manual. Here are the DVD player details:

Make: Sonic Blue, Go-Video
Model DVR4200

Thank you for your consideration, and I look forward to your reply.

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  • cadetval Feb 26, 2008

    There is no sound which indicates it might be "jammed" and there is certainly nothing in front of the device preventing the tray from opening. Is there any trend of this DVD player's tray malfunctioning?

  • goldhunter52 Dec 11, 2008

    I have a GO VIDEO VCR/DVD player and it won't open either. Don't know why.

  • Laura Apr 03, 2013

    I also have a dual VCR player - the tray on the right which houses the old type format (not the C) opens but the left which houses CD's does not open

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Maybe this will help someone look in the right direction. A friend gave me a KISS DP-1000 with the same problem: The TV showed the 'Eject' graphic, and nothing happened. There is no little hole that you can poke a paperclip in, like on a PC. I opened the player, and still could not find anything. Then I googled the model of the actual tray mechanism (DSL-710A). The datasheet said that it did have an 'emergency eject' machanism, operated by a Philips screw at the bottom of the tray. There are no holes at the bottom of the DP-1000, only a dimple that dead-ends. I broke through the bottom of the dimple with a small, flat, screwdriver, then enlarged the hole. I felt around with a medium Philips and it fitted into something. I twisted gently, and the tray popped out. Why KISS covered the 'emergency eject' screw is anybody's guess, but I am not buying any of their products.

Posted on Feb 28, 2009

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DutchDouwe is correct, On the bottom of the actual tray mechanism (DSL-710A), there is a white plastic phillips-head slot that when turned clockwise will release the drive tray. However, I do not recommend "punching" through the case as you may damage the sensitive circuit boards inside. Instead, unplug the device from the wall and simply remove the screws on the case. Once inside, remove the screws holding the CD-ROM (yes, it is a CD-ROM and can be plugged into a computer using the IDE interface and used as such) to the case and simply turn it over. Locate the white plastic phillips-head slot and turn it clockwise with a screw driver.

Posted on Dec 06, 2009

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I have Sansui DVD 512 model. When the DVD/Cd is closed by the tray it does not play and eject the tray. The local mechanic asked me to change the tray becoz after closing the tray the lens does not raised due to the tray mechanism fault. The tray is not available in Kolkata market. What can I do ?

Posted on Jun 24, 2010

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Usually when the tray gets stuck it means it was jamed by something or something is in the way for it to open. Hope this helps. =)

Posted on Feb 25, 2008

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