My printer won't print neither black or color cartridges; it marks that it had 75% ink remaining. How can You help me to find out what is the problem if is the printer or the cartridges. Its been a year I bought the printer but it was in storage around 6 months. I would appreciate if You can find the problem and the solution. Thank You for your time.
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Re: Cartridges Problem for Lexmark X1270
Glad you included the comment that it has sat for 6 months. 1 of 2 things. The cartridges them self may have dried out. Ink jet print cartridges do have an expiration date, and without use they can just stop working. The second thing, and pretty much related to not being used, is the area under the cartridges can get very gooey when the sit for a while. You can clean that out, if you carefully do this. UNPLUG the machine ,, remove the cartridges,, place some paper towels under the print head. Below the where the cartridges go, and trickle some alcohol in that area to disolve the dried out ink. So, either replacing the cartridges or cleaning out the dried ink under them should fix it up for you.
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Lexmark products work best with genuine supplies. Lexmark does not recommend the use of refilled, remanufactured, or clone cartridges. You might not get the print quality you expect from ink that is specially formulated by Lexmark. You can try to clean your cartridge nozzles using the Lexmark software on your computer. From your computer, go to Start menu > Programs > Lexmark X1200 Series folder > select Lexmark Solution Center. From the Maintenance tab, select Clean to fix horizontal streaks. Your printer will then print a page forcing ink through the cartridge nozzles and clean them. If that does not help, maybe it would be best to replace your supplies with genuine cartridges. I hope this helps.
Here's the link to download the Lexmark X1270 setup sheet: http://bit.ly/9PWpTr. Actually, it doesn't matter what goes in first as long as you have the right cartridges installed. Black cartridges for X1270 are #16 and #17, and color cartridges are #26 and #27.
Try these steps after these if you face the same problem then you need to get the cart exchanged as it may be defective as Lexmark cart comes with 6 months warranty ...
# Hold the cartridge upside down, with the bar-code label facing you and take a damp paper towel. # Use the towel to wipe the printhead of the cartridge on the bottom (where the ink comes out). Wipe the printhead horizontally in one direction only (left to right). # Continue doing this until it looks clean. # Then dab the cartridge on the towel to make sure the ink is flowing. # Next, look inside the printer and locate the carrier that holds ink cartridges. Caution: Make sure the cartridges are not installed at this point.
1. Look for a shiny piece of metal underneath the contacts at the back of the carrier. 2. Take a damp cotton swab (use water only!) and wipe along the bottom of the shiny metal piece. Note: You may need more than one swab.
# Reinstall the cartridges, making sure you snap them correctly into the printer.
My printer won't print neither black or color cartridges; it marks that it had 75% ink
remaining. How can You help me to find out what is the problem if is the printer or the
cartridges. Its been a year I bought the printer but it was in storage around 6 months.
I would appreciate if You can find the problem and the solution.
Thank You for your time.